Inside Sales Engineer

Fortinet; Frisco (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Fortinet is looking for an Inside Systems Engineer in Frisco, Texas, to support SLED sales teams. In this role, you will evaluate customer needs and align them with Fortinet's cybersecurity solutions. You will facilitate sales by understanding customer challenges and developing tailored presentations.

Ideal candidates will have relevant pre/post-sales experience and a strong grasp of cybersecurity and networking principles. Join Fortinet to make a significant impact in securing the digital world.

Qualifications

• 1-year relevant pre/post-sales experience preferred.
• Experience in areas such as Cybersecurity, Networking, or related fields.

Responsibilities

• Assess customer project requirements
• Align client needs with Fortinet solutions
• Support sales opportunities and ongoing customer success.

Skills

Cybersecurity fundamentals

Networking fundamentals

Critical thinking

Professional communication

Presentation skills

Education

Bachelor's degree in Engineering Technology or related field

3 years' experience in a related field

Job description

We are looking for an Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre‑sales, opportunity management, and customer success.

As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre‑sale's engagements
• Cross team collaboration
• Continuous self‑improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1‑year relevant pre/post‑sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject
• OR
• 3 years’ experience in a related field

A strong proficiency in:

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation

General knowledge of at least 2 of the following

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration

About Us

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.