Inside Sales Engineer

Fortinet, Inc.; Frisco (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading cybersecurity company in Texas is seeking a Pre-Sales Systems Engineer to support sales teams by aligning customer needs with technical solutions. The role requires a strong background in cybersecurity fundamentals and networking, along with relevant experience or education. Candidates must work independently and effectively communicate complex ideas. This position involves travel and direct engagement with customers, ensuring their success and satisfaction with the company’s products.

Qualifications

• 1-year relevant pre/post-sales experience or 3 years in a related field.
• Must be authorized to work in the U.S. without sponsorship.
• Strong proficiency in network operations and incident response.

Responsibilities

• Assess customer project requirements.
• Align client needs with Fortinet solutions.
• Ensure ongoing customer success and support.

Skills

Cybersecurity fundamentals

Critical thinking

Professional communication

Networking fundamentals

Education

Bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field

Job description

We are looking for a Pre‑Sales Systems Engineer to work closely with our SMB sales teams. The Pre‑Sales Systems Engineer's main mission is to support the sales organization in all technical matters related to pre‑sales, opportunity management, and customer success.

As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre‑sale's engagements
• Cross team collaboration
• Continuous self‑improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1-year relevant pre/post‑sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject

OR

• 3 years’ experience in a related field
• The Inside Systems Engineer is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
• Must be authorized to work in the U.S. without sponsorship

A strong proficiency in:

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation

General knowledge of at least 2 of the following:

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration