Inside Sales Engineer

Oriental Motor U.S.A. Corporation; Elk Grove Village (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

Oriental Motor U.S.A. Corporation is seeking an Inside Sales professional to grow existing and emerging accounts. You will manage current relationships, identify sales opportunities, and coordinate with marketing and technical teams to support customers.

The role requires strong communication skills, CRM proficiency, and the ability to drive new business while maintaining high customer satisfaction. A bachelor’s degree and 2 years related experience are expected.

Qualifications

• Bachelor's degree from four-year college or university.
• 2 years related experience or equivalent combination of education and experience.
• Basic computer skills.
• Excellent written and verbal communication skills.
• BSEE or BSME in related field preferred.
• Possess a technical aptitude.
• Must have a valid driver's license and ability to drive.

Responsibilities

• Build customer relationships, manage and maintain existing accounts.
• Develop existing accounts for continued relationship growth and new opportunities.
• Identify and develop emerging accounts to increase sales.
• May work to develop select distributors.
• Develop Inside Sales activity / promotions to introduce new products and opportunities.
• Provide customer service regarding price, delivery, RMA coordination and resolve complaints.
• Provide technical support such as troubleshooting, writing samples, and technical data.

Skills

Client relationship management

CRM usage

Communication skills

Education

Bachelor's degree (B.A.)

Job description

Oriental Motor is a global private company, founded in 1885 in Japan. Headquartered in Ueno Japan, today Oriental Motor is a global leader in sub fractional horsepower electric motors and controls, with Global Headquarters located in N. America, Europe, and Asia. Oriental Motor designs, manufactures, and sells fractional horsepower electric motors and controls for the automation and motion control markets. Our customers are today's leaders in their industries from Medical to Semiconductor, Packaging, Conveyors, Robots, Automated Guided Vehicles, and everything in between

Our goals are to foster each and every employee so they can continuously contribute to the growth and strengthening of our company. In return, we offer a wide range of career paths, training, and benefits fostering our commitment to our employee's careers. We provide benefit programs that align with our employee's personal health care, well-being, and financial objectives including a 401(k) program, Dental Insurance, Health Insurance, Vision Insurance, Paid Time Off, and more.

We are seeking candidates who are interested in joining our team with the abilities to network, build trust and provide solutions. This role will be tasked with growing existing and emerging accounts including select distribution accounts.

Essential Job Functions:

• Responsible for building customer relationships, managing and maintaining existing accounts;
• Primarily focuses on developing existing accounts for continued relationship maintaining and new opportunity
• development;
• Responsible for identifying and developing emerging accounts to increase sales;
• May work to develop select distributors;
• Actively develops Inside Sales activity / promotions to introduce new products, discover new contacts and
• opportunities;
• Introduce and select products based on application needs via phone, emails, web leads, RFQ, Sizing requests, etc;
• Provide customer service regarding price, delivery, RMA coordination and resolve customer complaints;
• Provide technical support such as trouble shooting, writing samples, technical data and information;
• May visit accounts, based on need, to further qualify, develop and evaluate potential;
• May attend trade shows, seminars and customer events
• Provide Marketing department for information and feedback from customers;
• May provide training to employees as required;
• Use CRM daily to record / report customer information in a timely manner;
• Contributes to Monthly reports;
• Share market information working with other departments throughout the organization;
• Participate in Technical Training as related to the Technical Knowledge of products.
• Use CRM as necessary to record customer information in a timely manner.
• Prepare and submit sales reports;

Collateral Duties:

• May be required to participate in special marketing projects;
• May be required to participate in tradeshows and other corporate promotional events;
• May be responsible to train and work with sales representatives and other third party sales groups;
• Perform other tasks and special projects as needed.

Requirements:

• Bachelor's degree (B. A.) from four-year college or university;
• 2 years related experience or equivalent combination of education and experience;
• Basic computer skills required;
• Excellent written and verbal communication skills;
• BSEE or BSME in related field preferred;
• Possess a technical aptitude
• Must have a valid driver's license, automobile in good condition, automobile insurance and ability to drive.
• Driving record in good standing as noted in our employee handbook

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands-to-finger, handle, or feel, reach with hands and arms, sit, talk, and hear. The employee is frequently required to stand and walk. The employee is occasionally required to balance and stoop, kneel, crouch. The employee must regularly lift and/or move up to 5 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.