Inside Sales Development Representative

MXR Imaging inc.; Blansingburg (NJ); On-site; USD 55,000 - 85,000; Full time

Job summary

MXR Imaging Inc. is seeking an Inside Sales Development Representative to drive new customer acquisitions and manage existing accounts in medical imaging facilities and veterinary offices.

You will conduct outbound calls, qualify leads, and cultivate opportunities. Collaboration with Field Sales, product specialists, and onboarding teams will be essential to grow revenue and exceed targets. Travel up to 25% is required.

Qualifications

• 2–5 years of sales or inside sales experience, preferably in healthcare.
• High School Diploma or equivalent.
• Familiarity with Salesforce and MS Office is preferred.
• Knowledge of medical imaging or veterinary office markets is a plus.

Responsibilities

• Conduct outbound calls to generate interest and initiate sales discussions with prospective and existing clients.
• Qualify leads and manage the sales pipeline to close opportunities.
• Collaborate with Field Sales team to upsell and cross-sell products and services.
• Maintain high product knowledge to communicate value propositions and ensure customer satisfaction.
• Meet or exceed revenue targets and Inside Sales KPIs.
• Use Salesforce to track customer interactions and onboarding progress.
• Identify upsell opportunities in coordination with field sales.

Skills

Inside sales

Healthcare sales

Lead qualification

Pipeline management

Customer relationships

Education

High School Diploma

Associates degree

Tools

Salesforce

MS Office

Job description

Position Summary:The Insides Sales Development Representative is responsible for driving new customer acquisitions and contacting existing customers in multiple market segments which support medical imaging facilities and veterinary offices with imaging services. Driving revenue growth through cross-selling and upselling and expanding the customer base. The primary role involves engaging new and existing imaging customers to sell medical supplies, equipment, and services. Representatives will develop leads and opportunities and collaborate with Field Sales team members to meet the organization’s sales and growth targets.Essential Duties:• Conduct outbound campaign calls, creating customer interest and initiating sales discussions with prospective and existing clients.• Develop customers’ product or service interests by answering questions and researching information for customers.• Qualify leads and opportunities.• Manage the sales pipeline to conclusion either individually, or with a Field Sales Executive or Product Category Specialist.• Collaborate with internal teams to ensure successful onboarding of customers and ongoing customer satisfaction, while fostering long-term customer/employee relationships.• Consistently meet or exceed revenue targets, Inside Sales KPIs, and new customer acquisition goals.• Work closely with Divisional and Sales Managers to achieve sales and profit margin objectives.• Utilize Salesforce as the central portal to create, add and track all customer interactions.• Identify and record competitive information in Salesforce to strategically position offerings during customer interactions.• Participate in scheduled product training.• Consistently self-educate on MXR diagnostic products and services and become knowledgeable of competitive offerings.• Demonstrate high product knowledge to effectively communicate value propositions and ensure customer satisfaction.• Establish and maintain high quality relationships with customers and staff, prioritize objectives, take initiative, and adapt to changes with a constructive mindset.• Identifying upsells and cross-sell opportunities in collaboration with their field sales counterparts.Education/Experience:Required:• High School Diploma or equivalent.• 2–5 years of sales or inside sales experience, preferably in the healthcare market.• Proven record of accomplishment of meeting or exceeding sales targets.Preferred:• Associates or Batchlor Degree, Radiology Technician certification is a plus.• Knowledge of the medical equipment/supplies distribution industry.• Experience in selling to customers in medical imaging and veterinary offices• Knowledge of the imaging industry.Travel:• 25% travelCompetencies:• Proficient with MS Office applications, and CRM software packages, preferably Salesforce.• Excellent verbal and written language skills, with high mindfulness and accuracy.• Excellent solution selling skills.• Effective communication and people skills.• Ability to thrive in a challenging environment and learn quickly.