Inside Sales & Customer Support Specialist (Onsite)

Central Garden & Pet; Norton (MA); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

401k with 3% company match

Access to thousands of free online courses

Job summary

Central Garden & Pet is seeking an Inside Sales/Customer Service Representative for their Norton, MA location. This full-time position requires engaging with existing and new retail customers through high-volume sales calls. Ideal candidates possess strong communication skills, a proactive customer service approach, and computer literacy.

Comprehensive benefits include medical, dental, and vision insurance, 401k matching, and access to online courses, making this an excellent opportunity for those looking to grow their careers.

Qualifications

• 1-2 years in customer service preferred but not required.
• High energy and love of speaking to customers/prospects.
• Good team partnership.

Responsibilities

• High volume of inbound and outbound sales calls to existing retail customers.
• Onboard new retailers and distributors.
• Handle, resolve, and escape customer issues.

Skills

Customer service skills

Communication

Problem-solving

Computer literacy with MS Office

Education

High School diploma or equivalent

Job description

Central Garden & Pet is seeking an Inside Sales/Customer Service Representative for their Norton, MA location. This full-time position requires engaging with existing and new retail customers through high-volume sales calls. Ideal candidates possess strong communication skills, a proactive customer service approach, and computer literacy.

Comprehensive benefits include medical, dental, and vision insurance, 401k matching, and access to online courses, making this an excellent opportunity for those looking to grow their careers.