Inside Sales & Customer Support Specialist

Top Echelon LLC; Tualatin (OR); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Flexible Spending Account

Life and Disability insurance

Paid holidays

Job summary

Top Echelon LLC is seeking a Customer Service Representative in Tualatin, OR. You will support our customers and assist the outside sales team in a fast-paced environment.

Ideal candidates have 3+ years in metalworking or industrial supply, strong data entry, and excellent communication skills. This full-time role is on-site with a range of benefits and a focus on accuracy and teamwork.

Qualifications

• 3+ years in metalworking or industrial supply is highly preferred.
• Strong data entry and clerical accuracy are required.
• Excellent communication and organizational skills.

Responsibilities

• Answer customer inquiries regarding products, services, stock, and shipping dates.
• Process phone orders and enter sales data accurately.
• Quote prices and fulfill orders to exact customer specifications.
• Partner with the outside sales team to source products and prepare price quotes.

Skills

Inside sales experience

Customer service experience

Data entry

Multitasking

Education

High School Diploma or GED

Tools

Profit 21 (P21) experience

Job description

Top Echelon LLC is seeking a Customer Service Representative in Tualatin, OR. You will support our customers and assist the outside sales team in a fast-paced environment.

Ideal candidates have 3+ years in metalworking or industrial supply, strong data entry, and excellent communication skills. This full-time role is on-site with a range of benefits and a focus on accuracy and teamwork.