Inside Sales & Customer Support Specialist

ACME CONSTRUCTION SUPPLY; Boise (ID); On-site; USD 22,000 - 24,000; Full time

Job summary

ACME CONSTRUCTION SUPPLY in Boise, ID is looking for a Customer Support Specialist to deliver exceptional service and build trust-based relationships with customers. Responsibilities focus on order management, customer inquiries, and account management.

The ideal candidate will have at least 2 years of customer service experience and proficiency in Microsoft Office and ERP systems. This role offers a full-time schedule, Monday through Friday, with competitive pay including base and commission.

Qualifications

• Minimum 2 years of customer service or inside sales experience.
• Completion of Acme University 100 series trainings is preferable.
• Familiarity with construction supply products is a plus.

Responsibilities

• Manage sales orders from initiation to completion.
• Proactively communicate with customers regarding delays.
• Assist customers with product selection through active listening.

Skills

Active Listening

Customer Focus

Time Management

Conflict Resolution

Education

High School Diploma

Tools

Eclipse

Microsoft Office

Job description

ACME CONSTRUCTION SUPPLY in Boise, ID is looking for a Customer Support Specialist to deliver exceptional service and build trust-based relationships with customers. Responsibilities focus on order management, customer inquiries, and account management.

The ideal candidate will have at least 2 years of customer service experience and proficiency in Microsoft Office and ERP systems. This role offers a full-time schedule, Monday through Friday, with competitive pay including base and commission.