Inside Sales & Customer Success Rep

pacificoffice; Boise (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Advancement and growth into leadership

Team-player environment

Medical/Dental/Vision/Life insurance

Matched 401k

PTO, Vacation, Sick Leave

FSA/HSA Programs

Job summary

Pacific Office Automation in Boise, ID is seeking an Inside Sales/Customer Service Representative who is organized, customer-focused, and a strong team player. The role involves sourcing warm opportunities through inbound leads, making outbound calls and emails, understanding customer needs, and handling accounts receivable while delivering excellent service.

The ideal candidate will have a Bachelor’s degree preferred, strong verbal and written communication, solid math skills, and experience

Qualifications

• Bachelor’s degree preferred.
• Excellent verbal and written communication skills.
• Strong math abilities are necessary.
• Experience with accounts receivable is highly preferred.
• Experience using MS Word, Excel and PowerPoint.

Responsibilities

• Source warm sales opportunities through inbound lead follow-up and outbound calls and emails.
• Understand customer needs and requirements.
• Accounts receivable responsibilities.
• Handle high volume phone calls and emails.
• Demonstrate strong problem-solving abilities and phone presence.
• Maintain excellent time management and organizational skills, work independently.

Skills

Verbal communication

Written communication

Math abilities

Time management

Organizational skills

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Pacific Office Automation in Boise, ID is seeking an Inside Sales/Customer Service Representative who is organized, customer-focused, and a strong team player. The role involves sourcing warm opportunities through inbound leads, making outbound calls and emails, understanding customer needs, and handling accounts receivable while delivering excellent service.

The ideal candidate will have a Bachelor’s degree preferred, strong verbal and written communication, solid math skills, and experience