Inside Sales & Customer Success Pro | Build Relationships

Lawn Doctor; Summerville (SC); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Lawn Doctor in Summerville, SC is seeking an Inside Sales & Customer Success Representative to engage homeowners by phone, text, and email. You will identify needs, educate customers on lawn care services, and convert inquiries into new business while building lasting relationships.

Join a fast-paced team with a base salary plus commissions. The role includes paid training, opportunities for advancement, and a collaborative work environment that values customer satisfaction and professional

Qualifications

• You genuinely enjoy talking with people and building relationships over the phone.
• You’re confident asking for the sale while always putting the customer’s needs first.
• You’re highly organized and able to manage multiple conversations and follow up tasks throughout the day.
• You communicate professionally through phone calls, text messages, and email.
• You have excellent attention to detail and follow through on commitments.
• You enjoy working toward goals in a fast paced environment.
• You are dependable, coachable, and enjoy being part of a collaborative team.

Responsibilities

• Follow up with company generated leads and convert inquiries into new Lawn Doctor customers.
• Contact existing customers through phone calls, text messages, and email to recommend additional services based on technician recommendations.
• Execute monthly sales campaigns by reaching out to targeted customer lists and promoting featured Lawn Doctor services.
• Educate homeowners on our residential lawn care services and recommend solutions that best fit their lawn’s needs.
• Build trust with customers by providing professional recommendations and outstanding service.
• Manage a high volume of customer interactions while maintaining accuracy and attention to detail.
• Document all customer communications and sales activity within our CRM.
• Collaborate with the Operations and Customer Experience teams to ensure a seamless customer experience from sale to service.

Skills

Phone sales

Relationship building

Communication

Goal oriented

CRM software

Tools

CRM software

Job description

Lawn Doctor in Summerville, SC is seeking an Inside Sales & Customer Success Representative to engage homeowners by phone, text, and email. You will identify needs, educate customers on lawn care services, and convert inquiries into new business while building lasting relationships.

Join a fast-paced team with a base salary plus commissions. The role includes paid training, opportunities for advancement, and a collaborative work environment that values customer satisfaction and professional