Inside Sales & Customer Service Specialist – Weekday Hours

CarHop Auto Sales; Colorado Springs (CO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Guaranteed hourly pay

Health benefits

Paid time off

Weekday schedule (Mon-Fri)

Advancement opportunities

Training and coaching

Positive work environment

Job summary

CarHop Auto Sales is seeking a Customer Service/BDC Specialist in Colorado Springs. The role focuses on outbound calls to set appointments with the sales staff and engaging with potential customers who call in.

It also includes occasional face-to-face interaction on the lot, with a strong emphasis on delivering excellent customer service. This is a new position in a growing company where roughly half of our managers are promoted from within, nationwide.

Qualifications

• Proven experience in inside sales, telemarketing, or B2B sales environments.
• Familiarity with CRM systems such as Salesforce or similar platforms a plus but not required
• Demonstrated ability in consultative selling and customer service excellence
• Strong communication skills in English, both verbal and written
• Ability to handle inbound/outbound calling campaigns with enthusiasm and professionalism
• Previous phone sales or call center sales experience is a plus but not required; a willingness to learn is essential

Responsibilities

• Receive inbound calls and make outbound calls to set appointments and generate sales opportunities.
• Manage inbound inquiries with professionalism, providing exceptional customer service and information about products or services
• Utilize CarHop's CRM systems to track interactions, update client records, and monitor sales pipelines
• Follow up with leads regularly to nurture prospects and maximize conversion rates
• Collaborate with the sales team to develop strategies for outreach, lead qualification, and deal closing
• Learn our sales process as during your week there will be occasionally face to face sales as well. We provide all resources to obtain a Colorado sales license for you

Skills

Inside sales

Telemarketing

B2B sales

CRM experience

Communication skills

Phone sales

Tools

Salesforce

Job description

CarHop Auto Sales is seeking a Customer Service/BDC Specialist in Colorado Springs. The role focuses on outbound calls to set appointments with the sales staff and engaging with potential customers who call in.

It also includes occasional face-to-face interaction on the lot, with a strong emphasis on delivering excellent customer service. This is a new position in a growing company where roughly half of our managers are promoted from within, nationwide.