Inside Sales & Customer Service Specialist — HVAC

HVAC DISTRIBUTORS INC; Pittsburgh (Allegheny County); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation program

Spiff Opportunity

401k Program with match

State of the art technology

Growth opportunities

Best Places to Work in PA 2023, 2024 &

Best Places to Work in PA 2025

Job summary

HVAC Distributors, Inc. in Pittsburgh, PA is seeking a Counter Sales Associate. This full-time role focuses on customer service, resolving inquiries, and providing product recommendations to build relationships with HVAC contractors.

You will handle calls, assist walk-in customers, enter sales orders into Eclipse, and support Account Managers in growing the branch. Competitive benefits and opportunities for advancement are offered.

Qualifications

• Minimum 3 years of customer service or sales experience.
• Strong communication and relationship-building skills.
• Ability to generate quotes, process orders, and support account growth.

Responsibilities

• Handle incoming calls and assist walk-in and will-call customers.
• Provide product recommendations and quotes; enter orders into Eclipse.
• Support Account Managers in growing branch territory and executing sales initiatives.
• Promote equipment and accessory specials and support product launches.
• Solicit new and existing accounts based on call lists.
• Attend training programs and development opportunities as directed by the Branch Manager.
• Capture new customer leads in Salesforce.
• Make outbound calls daily to reach prospects and drive sales.

Skills

Customer service

Sales skills

Communication

Problem solving

Outbound calls

Education

High School diploma or equivalent

Tools

Eclipse

Salesforce

Job description

HVAC Distributors, Inc. in Pittsburgh, PA is seeking a Counter Sales Associate. This full-time role focuses on customer service, resolving inquiries, and providing product recommendations to build relationships with HVAC contractors.

You will handle calls, assist walk-in customers, enter sales orders into Eclipse, and support Account Managers in growing the branch. Competitive benefits and opportunities for advancement are offered.