Inside Sales/Customer Service Representative

Customfabricate; Franklin (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

Custom Fabricating & Supplies (CFS) seeks a detail-oriented Inside Sales/Customer Service Representative to support government contract initiatives and customer service operations.

In this role you will identify government opportunities, prepare accurate and compliant bid submissions, support customer inquiries, manage quotes and orders, and help drive company growth in a fast-paced manufacturing environment.

Qualifications

• Identify government contract opportunities.
• Prepare accurate and compliant bid submissions.
• Support customer inquiries and orders.
• Manage quotes and orders to drive growth.
• Focus on organization, accountability, accuracy, and deadlines.

Responsibilities

• Identify government contract opportunities and bid readiness.
• Prepare accurate, compliant bid submissions for government work.
• Respond to customer inquiries and provide timely quotes.
• Process quotes and orders to support sales and growth.
• Collaborate with cross-functional teams to win opportunities.

Skills

Government contracting

Bid submissions

Customer service

Sales support

Organizational skills

Job description

Help us grow our business, support our customers, and win new opportunities.

Custom Fabricating & Supplies (CFS) is seeking a detail-oriented, self-motivated, and success-driven Inside Sales/Customer Service Representative to support both our government contract initiatives and customer service operations.

In this role, you'll identify government contract opportunities, prepare accurate and compliant bid submissions, support customer inquiries, manage quotes and orders, and help drive company growth. We're looking for someone who thrives on organization, accountability, accuracy, and meeting deadlines.

If you enjoy winning, staying organized, solving problems, and being part of a team that values accountability and results, this opportunity could be a great fit.

Why You'll Love This Role

• Direct impact on company growth and revenue through both customer retention and contract acquisition.


• A unique blend of customer service, inside sales, and government contract work, providing variety and challenge each day.


• The opportunity to develop specialized skills in government bidding, compliance, and proposal management.


• A fast-paced manufacturing environment where your contributions are visible and valued.


• Meaningful responsibility and ownership, with the ability to make a measurable impact on the success of the business.


• Variety in your workday, balancing customer support, sales activities, contract opportunities, and cross-functional collaboration.