Inside Sales Customer Service Representative

FASTSIGNS of West Metro, MN; Cleveland (OH); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Dental insurance

Health insurance

Paid time off

Descripción de la vacante

FASTSIGNS Center in Cleveland is seeking a Customer Service representative to be the first point of contact for current and prospective customers. You will engage via email, phone, in-person, and at customer sites to build lasting relationships and convert prospects into long-term clients.

Open to learning, you’ll receive full training, opportunities to advance, and work regular hours 8:30 AM–5:00 PM. Competitive benefits include 401(k) matching, health and dental insurance, and PTO.

Formación

• Interest in visual composition and the technical/spatial awareness to translate artistic vision into custom products.
• Willingness to learn through comprehensive training and develop product knowledge.
• Ability to interact with customers across email, phone, in-person and on-site visits.

Responsabilidades

• Be the initial contact with current and prospective customers via email, phone, in-person and at their sites.
• Build long-lasting relationships and convert prospects into long-term clients.
• Assist customers in selecting signage solutions and coordinate with the production facility.
• Maintain standard working hours and provide responsive customer service.

Conocimientos

Customer service

Communication

Sales

Descripción del empleo

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

As a FASTSIGNS Customer Service employee, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.

The signage industry is growing in market share, breadth of technology and applications. While traditional small print is being eroded by digital replacements, wide format signage is becoming more affordable and accessible for any size of business.

What We Offer At Our Office

• Full training in our sales and materials knowledge. We provide a judgment free environment where employees are encouraged to learn and grow without any fear of saying ‘I don’t know’ or ‘I need help’. Only a smart person can say ‘I Don’t Know’ and only a brave person can say ‘I Need Help’.
• Open avenue to management: discuss opportunities and challenges one on one, and at your request.
• Direct interaction with customers, working to solve their problems. You get to sell a tangible product, fabricated at our production facility in Cleveland, and put it in the customer’s hands yourself and then receive appreciation and gratitude for saving the day.
• Regular working hours Monday through Friday 8:30 AM - 5:00 PM

Applicants should be interested in visual composition and have the technical/ spatial awareness to translate artistic vision into custom made products.

Compensation: $18.00 - $20.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.