Inside Sales & Customer Service Rep — Lead Gen & Quotes

Portland Glass; Portland (ME); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Employer paid life insurance

401k with match

PTO/paid holidays

Employee Assistance Program

Bonuses based on metrics

Associate Equity Program

Referral Bonus Program

Résumé du poste

Portland Glass, part of the Neighborly family, is seeking a Customer Service/Inside Sales Representative. You will provide outstanding service in person and over the phone, schedule installations, generate and follow up on leads, and manage estimates and invoicing to support our glass projects.

We offer full benefits, a 401k with match, PTO, and performance bonuses. Strong communication and MS Office skills are essential, with a high school diploma or GED required and the ability to pass

Qualifications

• 1–2 years of customer service experience in an office/shop setting.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office and computer skills.

Responsabilités

• Provide outstanding customer service in person and over the phone.
• Make outside calls to generate leads and follow up on inquiries.
• Follow up on estimates and quotes with customers.
• Administrative duties: scheduling installations, placing orders, receiving products, confirming appointments, collecting payments, invoicing, and communicating with insurance companies.

Connaissances

Customer service

Communication

MS Office

Fast-paced environment

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

Portland Glass, part of the Neighborly family, is seeking a Customer Service/Inside Sales Representative. You will provide outstanding service in person and over the phone, schedule installations, generate and follow up on leads, and manage estimates and invoicing to support our glass projects.

We offer full benefits, a 401k with match, PTO, and performance bonuses. Strong communication and MS Office skills are essential, with a high school diploma or GED required and the ability to pass