Inside Sales Pro - Glass & Home Services (In-Office)

Portland Glass; West Lebanon (NH); Sur place; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Résumé du poste

Portland Glass in New Hampshire is seeking an Inside Sales Representative to be the first contact for customers seeking auto, residential, or commercial glass. You will deliver exceptional service, explain processes, and guide customers on next steps.

You will make outbound calls, convert inquiries into appointments or sales, and coordinate with shop and field teams to align pricing and scheduling. A high school diploma and sales experience preferred; Monday–Friday in-office schedule.

Qualifications

• Education: High school diploma or GED required.
• Experience: Previous sales experience strongly preferred.

Responsabilités

• Serve as the first point of contact for customers needing auto glass, residential glass, or commercial glass support.
• Provide excellent customer service by answering questions, explaining services, and helping customers understand next steps.
• Make outbound calls to follow up on leads, inquiries, estimates, and open quotes.
• Convert customer inquiries into scheduled appointments, service jobs, or sales opportunities.
• Coordinate with Portland Glass shops and field teams to align job details, availability, pricing, and scheduling needs.
• Maintain accurate customer, job, quote, and follow-up notes in company systems.
• Review estimates and quotes with customers, addressing questions and moving work forward.
• Assist in identifying customer needs and recommending Portland Glass services.
• Handle administrative tasks tied to orders, scheduling, documentation, and communication.

Connaissances

Rapport building

Active listening

Customer-first mindset

Verbal & written communication

Phone communications

Follow-up

Multi-tasking

Record keeping

Urgency & accountability

Sales experience

Formation

High school diploma or GED

Description du poste

Portland Glass in New Hampshire is seeking an Inside Sales Representative to be the first contact for customers seeking auto, residential, or commercial glass. You will deliver exceptional service, explain processes, and guide customers on next steps.

You will make outbound calls, convert inquiries into appointments or sales, and coordinate with shop and field teams to align pricing and scheduling. A high school diploma and sales experience preferred; Monday–Friday in-office schedule.