Inside Sales/Customer Service

SunSource; Dayton (KY); On-site; USD 35,000 - 52,000; Full time

Job summary

SunSource in Dayton, OH, is seeking an Inside Sales/Customer Service Representative to support customers and sales teams. You’ll accurately process requests for price, delivery, returns, order status, and product literature while maintaining a high level of service.

This role requires attention to detail, excellent organization, and a positive demeanor. SunSource is an Equal Employment Opportunity Employer and participates in E-Verify.

Qualifications

• Attention to detail is essential for processing price, delivery, returns, and order status requests accurately.
• Strong organizational skills help manage multiple inquiries and deadlines with efficiency.
• Customer service orientation is important to build relationships with customers and sales teams.

Responsibilities

• Support and develop relationships with customers and the sales team.
• Process inquiries for price, delivery, returns, order status, and literature with accuracy and speed.

Skills

Attention to detail

Organizational skills

Customer service orientation

Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Repair. www.sun-source.com

Based in Dayton, OH the primary responsibility of the Inside Sales/ Customer Service Representatives is to provide support and develop relationships with our customers and sales teams. You’ll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy