Inside Sales/Customer Service

SunSource; Dayton (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

SunSource, based in Dayton, OH, is seeking an Inside Sales/Customer Service Representative to support customers and sales teams and build lasting relationships. You will respond to inquiries and efficiently process requests related to price, delivery, returns, order status, and literature or technical assistance, maintaining accuracy and urgency.

The role emphasizes attention to detail, strong organizational skills, and a positive demeanor to help drive customer satisfaction and smooth order

Responsibilities

• Provide support and develop relationships with customers and sales teams
• Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance with accuracy and efficiency

Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

Based in Dayton, OH the primary responsibility of the Inside Sales/ Customer Service Representatives is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.