Employee-Owned Inside Sales & Customer Support

Franklin Building Supply Co., Inc.; Twin Falls, Northern (ID, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Holiday pay

Disability & life insurance

Job summary

Franklin Building Supply Co., Inc. is seeking an Inside Sales Coordinator to provide exceptional customer service and guide customers in finding the right building materials. You will be the daily face of our company in-store, welcoming customers and supporting sales activities.

The role emphasizes problem-solving, product knowledge, and teamwork within a fast-paced retail environment. This entry-level position offers growth with a focus on long-term relationships with customers and vendors.

Qualifications

• Customer service mindset with safety and reliability.
• Basic knowledge of building materials or ability to learn quickly.
• Efficient time management in a fast-paced environment.
• Basic computer and social media skills to support sales.
• Ability to solve problems independently and meet objectives.

Responsibilities

• Act as the daily face of Franklin Building Supply, greeting and assisting customers.
• Assist customers in finding products and answering questions to ensure a positive visit.
• Engage with customers and support inside sales activities to drive sales and relationships.

Skills

Customer service

Building materials knowledge

Time management

Computer skills

Social media familiarity

Problem solving

Education

High school diploma or equivalent

Job description

Franklin Building Supply Co., Inc. is seeking an Inside Sales Coordinator to provide exceptional customer service and guide customers in finding the right building materials. You will be the daily face of our company in-store, welcoming customers and supporting sales activities.

The role emphasizes problem-solving, product knowledge, and teamwork within a fast-paced retail environment. This entry-level position offers growth with a focus on long-term relationships with customers and vendors.