Inside Sales & Customer Experience Agent (Weekdays, Onsite)

American Power & Gas; Town of Florida (NY); On-site; USD 78,000 - 104,000; Full time

Benefits offered by this job

On-site training

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Weekly pay

Base salary + commission

Weekdays only

Job summary

American Power & Gas is hiring a Customer Experience Agent for an onsite, full-time role in New York. The position offers baseline pay plus commissions, paid training, and career growth in a busy call-center environment serving residential and small commercial customers.

No prior sales experience is required; strong communication and teamwork are essential. Weekly pay, benefits, and opportunities to advance are highlighted in this role with a focus on inside sales and customer care.

Qualifications

• No prior sales or telemarketing experience required
• Excellent verbal communication and listening skills
• Team-oriented call center environment with high call volume
• Motivated to improve life and career with strong customer care

Responsibilities

• Engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment
• Provide exceptional customer service by addressing needs, answering questions, and guiding customers through the process
• Work in a fast-paced call center setting with emphasis on inside sales and building customer relationships
• Participate in telemarketing efforts, generating leads and promoting green energy services
• Collaborate with a supportive team, receiving ongoing coaching to improve customer care and sales skills

Skills

Customer service

Call center

Sales

Communication

Job description

American Power & Gas is hiring a Customer Experience Agent for an onsite, full-time role in New York. The position offers baseline pay plus commissions, paid training, and career growth in a busy call-center environment serving residential and small commercial customers.

No prior sales experience is required; strong communication and teamwork are essential. Weekly pay, benefits, and opportunities to advance are highlighted in this role with a focus on inside sales and customer care.