Inside Sales & Customer Care Agent - Weekdays Onsite

American Power and Gas; Town of Florida (NY); On-site; USD 68,000 - 91,000; Full time

Benefits offered by this job

On-site training

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Weekly pay

Base salary plus commission

Company events

Community outreach

Job summary

American Power & Gas is hiring a Customer Phone Agent for an onsite role in a fast-paced call center environment. The position offers guaranteed base salary plus commission, paid training, and ongoing career development.

You will engage residential and small commercial customers by phone, focusing on energy solutions and excellent customer care. The role is Monday–Friday, 8:30 am to 5:00 pm, with no weekends, and includes benefits such as health, dental, vision, and life insurance, plus PTO and

Qualifications

• Excellent verbal communication and strong listening skills.
• Enjoy working in a team-oriented call center environment and handling a high volume of calls.

Responsibilities

• Leads completely provided, engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.
• Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.
• Work in a fast-paced call center setting with an emphasis on inside sales and building customer relationships.
• Participate in telemarketing efforts, generating leads and promoting green energy services.
• Collaborate with a supportive team, receiving ongoing coaching to improve your customer care and sales skills.

Skills

Verbal communication

Active listening

Teamwork

Call center experience

Job description

American Power & Gas is hiring a Customer Phone Agent for an onsite role in a fast-paced call center environment. The position offers guaranteed base salary plus commission, paid training, and ongoing career development.

You will engage residential and small commercial customers by phone, focusing on energy solutions and excellent customer care. The role is Monday–Friday, 8:30 am to 5:00 pm, with no weekends, and includes benefits such as health, dental, vision, and life insurance, plus PTO and