Inside Sales & Customer Experience Agent (Mon-Fri Onsite)

American Power & Gas; Florida; On-site; USD 68,000 - 91,000; Full time

Benefits offered by this job

On-site training and career dev

Health, dental, vision and life

Paid time off and holidays

Weekly pay

Base salary + commission

No weekends

Company events

Job summary

American Power & Gas is hiring a Customer Experience Agent to join our onsite team in Florida. This entry- to mid-level position offers a base salary with commissions and a Monday–Friday schedule, no weekend work, and comprehensive benefits.

We provide paid training, ongoing development, and a collaborative team environment focused on inside sales and customer care. Join us to grow your career in green energy solutions.

Qualifications

• No prior sales or telemarketing experience required—entry-level, mid-level, and experienced candidates are encouraged to apply.
• Excellent verbal communication and strong listening skills to engage customers effectively.
• Enjoy working in a team-oriented call center environment and handling a high volume of calls.
• Motivated to improve your life and career while providing excellent customer service and care.
• Open to feedback and able to thrive in a fast-paced, evolving workplace.

Responsibilities

• Leads completely provided, engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.
• Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.
• Work in a fast-paced call center setting with an emphasis on inside sales and building customer relationships.
• Participate in telemarketing efforts, generating leads and promoting green energy services.
• Collaborate with a supportive team, receiving ongoing coaching to improve your customer care and sales skills.

Skills

Verbal communication

Active listening

Team player

High call volume

Job description

American Power & Gas is hiring a Customer Experience Agent to join our onsite team in Florida. This entry- to mid-level position offers a base salary with commissions and a Monday–Friday schedule, no weekend work, and comprehensive benefits.

We provide paid training, ongoing development, and a collaborative team environment focused on inside sales and customer care. Join us to grow your career in green energy solutions.