Inside Sales: Customer Care Agent (Weekdays Onsite)

American Power & Gas; Largo (FL); On-site; USD 68,000 - 91,000; Full time

Benefits offered by this job

On-site training

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Weekly pay

Base plus commission

Weekday schedule only

Company events

Community outreach

Job summary

American Power & Gas is hiring for a Customer Phone Agent to join our on-site team. This role offers a base salary with commission, Monday through Friday hours, and comprehensive on-site training to help you excel in inside sales and customer service.

Join a growing green energy company with 25 years in business, serving residential and commercial customers. We provide paid holidays, health benefits, and a collaborative team environment that focuses on development and career growth.

Qualifications

• No prior sales or telemarketing experience required.
• Excellent verbal communication and listening skills.
• Team-oriented call center environment.
• Motivated to improve life and career while providing excellent customer service and care.
• Open to feedback and thrive in a fast-paced, evolving workplace.

Responsibilities

• Leads completely provided; engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.
• Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.
• Work in a fast-paced call center setting with emphasis on inside sales and building customer relationships.
• Participate in telemarketing efforts, generating leads and promoting green energy services.
• Collaborate with a supportive team, receiving ongoing coaching to improve customer care and sales skills.

Skills

Phone sales

Customer service

Inside sales

Communication

Job description

American Power & Gas is hiring for a Customer Phone Agent to join our on-site team. This role offers a base salary with commission, Monday through Friday hours, and comprehensive on-site training to help you excel in inside sales and customer service.

Join a growing green energy company with 25 years in business, serving residential and commercial customers. We provide paid holidays, health benefits, and a collaborative team environment that focuses on development and career growth.