Inside Sales & Customer Care (Mon-Fri 11am-8pm ET)

Sunbelt Rentals, Inc.; Fort Mill (SC); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance (short & long)

Job summary

Sunbelt Rentals, Inc. is seeking candidates for an inside sales role in Fort Mill, SC. The position requires 2+ years in inside sales and offers a Monday–Friday schedule from 11:00 AM to 8:00 PM ET.

You will provide responsive service, qualify customer needs, and identify rental or sales opportunities to grow revenue. The role emphasizes building relationships, a positive attitude, and teamwork. Familiarity with Sunbelt’s POS systems (Wynne/AS400) and CRM is a plus, with comprehensive benefits

Qualifications

• Excellent interpersonal, written, and oral communication skills.
• Professional, friendly attitude with strong telephone handling skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong PC systems proficiency including CRM, email and chat.
• Prior call center customer service experience preferred.
• Familiarity with Sunbelt’s Wynne or AS400 POS systems preferred.

Responsibilities

• Provide responsive, exemplary customer service to current and potential customers.
• Qualify inbound contacts to understand projects and recommended equipment.
• Identify additional rental and sales opportunities to improve revenue and service standards.
• Build relationships with customers, ensuring they feel valued and supported.
• Maintain a positive, enthusiastic attitude with customers at all times.
• Stay aligned with business segments and inform leadership of opportunities.
• Make recommendations for process improvements.

Skills

Interpersonal skills

Verbal & written communication

Telephone handling

Multi-tasking

CRM proficiency

Positive attitude

Team player

Typing/PC skills

Call center experience

POS systems knowledge

Tools

CRM

AS400/Wynne POS

Job description

Sunbelt Rentals, Inc. is seeking candidates for an inside sales role in Fort Mill, SC. The position requires 2+ years in inside sales and offers a Monday–Friday schedule from 11:00 AM to 8:00 PM ET.

You will provide responsive service, qualify customer needs, and identify rental or sales opportunities to grow revenue. The role emphasizes building relationships, a positive attitude, and teamwork. Familiarity with Sunbelt’s POS systems (Wynne/AS400) and CRM is a plus, with comprehensive benefits