Inside Sales Coordinator

DEWESoft, LLC; Whitehouse (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employer-Paid Health Coverage

401(k) with company contribution

Generous PTO & holidays

Growth opportunities

Job summary

DEWESoft, LLC, headquartered in Whitehouse, OH, seeks an Inside Sales Coordinator to bridge inquiries, quotes, and CRM records. You will drive the deal pipeline, deliver fast quotes, and support account growth with field teams in a high-tech manufacturing environment.

The role emphasizes CRM proficiency, proactive outreach, and collaboration with District Sales Managers to ensure smooth order flow and customer satisfaction.

Qualifications

• Minimum of 2 years in inside sales, sales operations, or technical customer service.
• Experience in industrial, engineering, or technical manufacturing environments preferred.
• Strong communication and CRM proficiency.

Responsibilities

• Manage & qualify inbound opportunities: be the first contact for new technical inquiries and hand off high-value leads to field Sales Engineers.
• Rapid quote delivery: generate and deliver accurate custom hardware/software quotes and proposals.
• Maintain pipeline integrity: log key account updates and maintain reliable CRM records.
• Proactive outreach & account expansion: identify needs and support campaign outreach.
• Partner with Field Teams: collaborate with District Sales Managers to streamline deal logistics and growth.

Skills

Inside sales

Sales operations

Technical customer service

CRM proficiency

Education

High School Diploma or GED

Associate or Bachelor's degree

Tools

Salesforce

Custom databases

Office productivity suites

Job description

Inside Sales Coordinator

Full-Time, Whitehouse, OH 43571

Working Hours: 10am - 6:30pm

Fuel the Engine Behind Next-Gen Measurement Tech

At DEWESoft, we build world-class Data Acquisition (DAQ) hardware and software used by leading engineers in aerospace, automotive, and high-tech manufacturing. Behind every breakthrough project solved by our field engineers is a sharp, responsive inside sales operation driving opportunities forward.

We are seeking an energetic, detail-driven Inside Sales Coordinator to join our team at our U.S. Headquarters in Whitehouse, OH that will be the key operational bridge between incoming customer inquiries, our district sales managers, and our CRM database—ensuring leads turn into lasting technical partnerships.

Your Mission: Drive Sales Operations & Customer Impact

You aren't just filing paperwork; you are actively managing the deal pipeline, getting quotes into clients' hands fast, and keeping our sales engine moving at peak velocity.

• Manage & Qualify Inbound Opportunities: Be the first point of contact for new technical inquiries, vetting customer needs and smoothly handing off high-value leads to field Sales Engineers.
• Rapid Quote Delivery: Generate and deliver accurate custom hardware/software quotes and proposals to engineering clients in a fast-paced response environment.
• Maintain Pipeline Integrity: Serve as the guardian of our CRM database—tracking opportunity stages, logging key account updates, and maintaining reliable account records.
• Proactive Outreach & Account Expansion: Connect with prospective and existing clients to identify emerging testing needs, perform targeted follow-ups, and support campaign outreach.
• Partner with Field Teams: Collaborate daily with District Sales Managers to streamline deal logistics, resolve customer questions, and support account growth strategies.

What You Bring

• Experience: Minimum of 2 years in inside sales, sales operations, or technical customer service (experience in industrial, engineering, or technical manufacturing environments preferred).
• Communication & Persuasion: Clear, confident professional communication skills—comfortable phone presence for outreach, follow-ups, and customer relationship building.
• CRM & Process Mastery: High proficiency with CRM platforms (e.g., Salesforce, or custom databases) and standard office productivity suites.
• Technical Aptitude: Curious about how things work! Ability to learn DEWESoft product categories, basic terminology, and client applications.
• Education: High School Diploma or GED required; Associate or Bachelor’s degree in Business, Marketing, or a technical discipline preferred.

Why Join DEWESoft in Whitehouse?

We build industry-leading tech, and we invest heavily in the people who power our operations.

• 100% Employer-Paid Healthcare: Medical, Dental, and Vision coverage starting Day 1—with $0 premium cost taken out of your paycheck.
• Instant Retirement Security: 401(k) with an automatic 3% company contribution (no employee match required).
• Competitive Total Compensation: Solid base salary + generous PTO and holiday packages.
• Growth Culture: Learn the technical sales landscape from the ground up inside a fast-growing, globally respected engineering brand.

Ready to take the lead in technical sales operations?

If you have a strong sales mindset, outstanding organizational habits, and love working in a high-tech environment, apply today to join our Whitehouse team!

DEWESoft, LLC is an Equal Opportunity Employer committed to diversity and inclusion in compliance with all federal, state, and local laws.