Inside Sales Coordinator

Metric Marine, Inc.; Town of Florida (NY); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Hourly rate

Health, Dental & Vision Insurance

Paid time off & holidays

Sales commission program

Job summary

Metric Marine is seeking an Inside Sales Coordinator to own the quoting process from RFQ receipt to final quote delivery. You will identify products, verify pricing and availability, and turn requests around quickly to generate new and repeat sales.

This hourly, full-time position runs 8 AM - 4:30 PM, Monday through Friday, with benefits including health insurance, PTO, holidays, and potential quarterly commissions. Industry knowledge in maritime products is a plus.

Qualifications

• High School diploma or equivalent.
• Two years procurement, sales or related experience, education and/or training.
• Analytical ability and strong attention to detail.
• Ability to manage competing priorities and maintain quote turnaround schedule.
• Comfort with part numbers, specs, and units of measure.
• Excellent written and verbal communication skills.

Responsibilities

• Prepare and issue accurate, competitive quotations in response to customer RFQs.
• Review incoming RFQs daily and respond within established turnaround targets.
• Identify correct products from part numbers, specifications, drawings, and descriptions; offer alternatives when unavailable.
• Confirm pricing, stock, lead times, and availability using internal systems and vendor contacts.
• Request and compare vendor pricing on non-stock items to build competitive quotes.
• Follow up on open quotes, revise as needed, and convert to orders.
• Maintain accurate quote records and pricing history for repeat requests.
• Relay accurate product, pricing, and availability information to customers and operations.
• Present a professional image to customers and perform other duties as assigned.

Job description

Metric Marine is a leading wholesale distributor specializing in metric tools and technical consumables tailored to the maritime industry. With over 35 years of experience, we have built a reputation for reliability, expertise, and an unwavering commitment to serving the unique needs of cruise ships, cargo vessels, and fleet management companies around the globe. We pride ourselves on fostering a positive and flexible working culture. Our employees enjoy excellent benefits, ample growth opportunities, and a supportive environment where innovation and collaboration thrive. With year-on-year sales growth and an expanding market presence, we are poised to continue driving success in the maritime industry while empowering our crew to grow along with us.

Job Overview:

The Inside Sales Coordinator owns the quoting process from the moment an RFQ arrives to the moment the customer has a complete, accurate quote in hand. This role is focused on quoting: identifying the right products, confirming current pricing and availability, and turning requests around quickly and accurately. Success in this role looks like fast response times, quotes that convert, and customers who trust what we send them.

Job Type: Hourly, Full-time; 8 AM - 4:30 PM, Mon - Fri

Principal Duties and Responsibilities (Essential Functions) :

• Prepare and issue accurate, competitive quotations in response to customer RFQs, generating new and repeat sales.
• Review incoming RFQs daily and respond within established turnaround targets.
• Identify the correct products from customer part numbers, specifications, drawings, and technical descriptions, and offer suitable alternatives when an item is unavailable.
• Confirm current pricing, stock, lead time, and availability using internal systems and direct vendor contact.
• Request and compare vendor pricing on non-stock and specialty items to build competitive quotes.
• Follow up on open quotes to answer questions, revise as needed, and convert them into orders.
• Maintain accurate quote records and pricing history so the team has reliable reference for repeat requests.
• Relay accurate product, pricing, and availability information to customers and the operations team.
• Present a professional image to customers so they have a good impression of the organization.
• Perform other duties as assigned.

Qualifications & Skills:

Must Haves:

• Analytical ability where problems are not difficult or complex.
• Ability to read, understand, and comply with Company and job-related procedures and documents.
• Basic mathematic skills, including the ability to add, subtract, multiply, and divide in units of measure, using whole numbers, common fractions, and decimals.
• Comfort working with part numbers, technical specifications, and units of measure.
• Ability to manage competing priorities and keep quote turnaround on schedule.
• Ability to apply common sense to carry out instructions furnished in written, oral or diagram form.
• Must be dependable, punctual, and ready to start work on scheduled shift.
• Works effectively with others using good interpersonal skills to encourage teamwork and productivity.

Value Adds:

• Excellent written and oral communication skills.
• Excellent data entry skills with attention to detail regarding products and costs.
• Proficient with Windows OS, Microsoft Office and Outlook.
• Background in the maritime industry or technical product distribution.

Education & Experience:

• High School diploma or an equivalent combination of education and/or relevant experience.
• Two years procurement, sales or related experience, education and/or training

Physical Requirements:

This job requires sitting for long hours, walking, and standing; talking or hearing, both in person and by telephone; using hands repetitively to operate standard office equipment; reaching with hands and arms; and lifting up to 25 pounds. Vision abilities required by this job include close and distant vision, and the ability to adjust focus.

• Hourly Rate
• 100% Employer-covered Health, Dental, & Vision Insurance.
• Paid time off (PTO) and fourteen paid holidays annually.
• Eligibility for quarterly sales commission program