Marine Inside Sales Representative

Boatswain's Locker, Inc.; Costa Mesa, Northern (CA, KY); Hybrid; USD 33,000 - 36,000; Full time

Job summary

Boatswain's Locker, Inc. in Costa Mesa, CA is hiring Inside Sales Associates to join our Engine Department. We seek candidates with 1+ years in a mechanical role and the ability to engage customers about our marine engines, generators, and accessories.

Compensation is $24-26 per hour, commensurate with experience. The role requires bilingual English and Spanish (verbal and written) and a team-focused, detail-oriented mindset. Training is provided and benefits are available.

Qualifications

• 1+ years of experience in a mechanical role preferred.
• Must be bilingual English and Spanish (verbal and written).
• Knowledge of engines, generators or marine equipment is helpful but not required.
• Strong communication, teamwork, accuracy and prioritization skills.

Responsibilities

• Talk with customers about Boats and engines.
• Assist call-in and walk-in customers with engine requests and process orders.
• Provide support to Outside Sales Team and place special orders.
• Print invoices, collect payments, and track quotes and orders.
• Assist occasionally with the Parts Department.
• Attend marine trade shows and follow company procedures.
• Maintain quality performance per company core values.

Skills

Bilingual English/Spanish

Customer service skills

Technical aptitude

Team player

Computer invoicing

Problem-solving

Attention to detail

Ability to manage priorities

Tools

Invoicing software

Job description

Boatswain's Locker is a high-volume, industry-leading marine engine sales and distribution company serving recreational, commercial, and government boat builders, dealers, and end-users throughout Western North America, Hawaii, and Mexico.

Our team is guided by the following Core Values: Integrity, Trust, Honesty, Teamwork, Accountability and Quality. Collaboration is at our core - every idea is heard, and everyone makes a difference.

Our Engine Department needs to expand its team with the addition of one or more Inside Sales Associates with the following recruit:

JOB DESCRIPTION

Preferred Experience: 1+ years of experience in a mechanical role

Compensation: $24-26 per hour, commensurate with experience

DUTIES & RESPONSIBILITIES

• To continue our tradition of excellence, under the direction of experienced and highly qualified team members, you will:
• Talking with customers about the exciting world of Boats!
• Helping call-in & walk-in customers with their engine requests, as well as taking telephone and email orders from customers.
• Provide support to the Outside Sales Team
• Placing special orders for customers through the Purchasing Department for items not in stock.
• Printing customer invoices, collecting payment, tracking quotes and orders
• Assisting occasionally with the Parts Department.
• Specific products would include Yanmar Marine Engines, Kohler Marine Generators, Hamilton Waterjets, COX Diesel Outboards, STEYR Marine Engines, Mercruiser Marine Engines, Velvet Drive Transmissions, ZF Transmissions, and a variety of related accessory products.
• Training is provided as needed on both products and procedures.
• Working and attending various marine trade shows.
• Maintain Quality performance by following organizational standards.
• Contribute to Team effort by accomplishing related tasks as needed. Conduct himself or herself in alignment with the Company's Core Values of Integrity, Trust, Honesty, Teamwork, Accountability, and Quality

MINIMUM REQUIRED SKILLS & COMPETENCIES

The ideal candidate will have the following:

• Will train as needed. Must have some knowledge of and/or experience with similar business operations, i.e. sales of engines, generators, water jets, etc, and computer invoicing. Knowledge of and experience with marine engines and boat systems, in general, is not required but helpful.
• In addition, the following general skills and traits would be important for success: Technical aptitude, computer skills, positive attitude, being a team player, customer service skills, ability to work independently, precision and accuracy, problem-solving skills, effective and efficient work habits, ability to interact effectively with other departments, professional appearance, and behavior.
• Ability to manage priorities and workflow
• MUST be bilingual English and Spanish (verbal and written)

BENEFITS

A full menu of Benefits, from Health Care to Paid Time Off to Profit Sharing

MORE INFORMATION: Email Audrey @ [e-mail]