Inside Sales Coordinator

LKQ; Sumner (WA); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long-?

Job summary

LKQ, based in Sumner, WA, is seeking a customer-focused team member to provide information on warranties and parts, process orders, and cultivate new business relationships. You will help customers with pricing, delivery dates, and substitutions when needed, while ensuring accurate documentation and follow-through.

Ideal candidates will have strong numerical and computer skills, plus 1+ years of related experience.

Qualifications

• High School Diploma/GED required.
• 1+ years of related experience required.

Responsibilities

• Provide information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting transactions (credits, invoices, work orders and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders – order entry, review orders for correct handling, pricing, quantities, and shipping data.
• Follow‑up with customers as needed.
• Assume other duties as assigned.

Skills

Basic computer skills

Oral communication

Numerical ability

Education

High School Diploma/GED

Job description

Pay: $19-$21/hour depending on experience

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow‑up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

• High School Diploma/GED
• 1+ years of related experience required

Preferred Requirements

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Basic computer skills.
• Basic messages communicated orally.
• May write brief messages and keep simple records.
• May expain and offer guidance on routine procedures.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Prioritize assigned and routine tasks. Handle appropriately.
• No additional competencies required.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Travel may be required periodically, including overnight stays (contingent on position requirements). The employee must occasionally lift and/or move up to 50 pounds.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Equal Opportunity Employer

Minorities/Women/Protected Veterans/Disabled

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Accelerate Your Career at LKQ Join LKQ, a global force of over 51,000 strong across 1,700 locations. Here, you are a part of a community that drives our success and your career forward. Embrace the opportunity to grow, innovate, and lead the industry with us.

Leading With Innovation As a Fortune 500 leader (#318), LKQ is at the industry’s forefront, operating across 25 countries with over 1,600 locations.

LKQ offers a challenging yet rewarding career path filled with opportunities to grow, innovate, and contribute to a sustainable future. At LKQ, you're not just joining a team; you're stepping into a role where you can truly thrive.