Inside Sales & Booking Specialist - Pre-Sale & Openings

4Ever Young Anti-Aging Solutions; United States; On-site; USD 28,000 - 33,000; Full time

Job summary

4Ever Young Anti-Aging Solutions is building a centralized booking team to connect prospective patients with our centers and to convert interest into booked appointments or pre-sale signups. You will be measured on appointments booked, pre-sale signups, speed to lead, and show rates.

We seek a confident, multitasking individual with 1+ year of customer service or sales experience, ready to work Saturdays and to thrive in a fast-growing wellness brand.

Qualifications

• 1+ years of customer service and/or sales experience.
• Med spa, wellness center, gym, sales, or front desk experience strongly preferred.
• Comfort working toward booking, sales, or conversion targets.
• CRM or scheduling software experience (Go High Level/CRM or Zenoti preferred; any equivalent accepted)
• Saturday availability required.
• Home internet of 100 Mbps or faster (required, verified before hire)
• Ability to remain seated at a workstation for extended periods (reasonable accommodations available)
• Willingness to travel as needed.

Responsibilities

• Handle inbound and outbound calls with warm leads through RingCentral
• Respond to patient text messages promptly and professionally, alongside live calls
• Schedule appointments in Go High Level/CRM (transitioning to Zenoti) and keep lead notes accurate and up to date
• Work from call scripts across a dual-monitor setup while managing calls, texts, and scheduling at the same time
• Become knowledgeable on 4Ever Young services and products so you can speak about them confidently and answer patient questions
• Use approved objection-handling frameworks to share the value of our services and guide patients toward booking
• Drive pre-sale signups for new center openings by presenting pre-opening offers clearly and closing the signup on the call
• Follow up with prospects who didn't book or didn't show, and re-engage and reschedule them
• Meet or exceed weekly booking targets and call quality benchmarks

Skills

Customer service

Sales experience

CRM software

Scheduling/booking targets

Tools

Go High Level

Zenoti

Job description

4Ever Young Anti-Aging Solutions is building a centralized booking team to connect prospective patients with our centers and to convert interest into booked appointments or pre-sale signups. You will be measured on appointments booked, pre-sale signups, speed to lead, and show rates.

We seek a confident, multitasking individual with 1+ year of customer service or sales experience, ready to work Saturdays and to thrive in a fast-growing wellness brand.