Inside Sales Associate (m/f/d)

CENIT; Auburn Hills (MI); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work environment

401(k) plan

Job summary

CENIT North America, Inc. is seeking an Inside Sales Associate to support our US sales and marketing operations in Auburn Hills, Michigan. The role focuses on administration of licenses, renewals, and order processing, while collaborating with account executives and global teams.

Ideal candidates have a Bachelor’s degree or equivalent, experience with CRM systems, and strong communication skills. A willingness to travel occasionally and work in a hybrid environment is expected.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Knowledge of sales processes and sales metrics, ideally in industrial software.
• Experience in CRM applications.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Strong communication and organizational skills; team player.
• Open to international work environment and learning new tools.
• Ability to travel occasionally; German language a plus.

Responsibilities

• Administer customer records for software licenses, renewals, and services.
• Monitor customer software subscription renewals for CENIT and partners.
• Manage license keys and related contractual documents.
• Communicate with customers by phone, email, and web meetings.
• Assist account executives in lead, opportunity, and account management.
• Provide product information, quotes, and sales orders.
• Coordinate with global CENIT entities and partners.
• Collaborate with order administration and bookkeeping teams.
• Research prospective accounts and support campaigns and events.

Skills

CRM applications

MS Office

Communication

Team player

International work

Travel flexibility

German language bonus

Education

Bachelor’s degree or equivalent

Job description

Join our team!

CENIT North America, Inc. is a wholly owned subsidiary of the German CENIT AG, a leading IT consulting and software company with 29 locations in nine countries worldwide. Guided by the vision of being the champion for process digitization, we enable and secure the technological advantage of our customers.

As a consulting and software specialist for the optimization of business processes, CENIT has been active in Product Lifecycle Management (PLM) and Enterprise Information Management (EIM) since 1988. We work for globally renowned companies in the automotive, aerospace, mechanical engineering, metal fabrication, industrial automation and other industrial segments. The work style in our company is characterized by short information paths, a flat hierarchy and a simple, cooperative interaction with each other.

What It's All About

For our business unit Digital Factory Solutions we are seeking a passionate Inside Sales Associate to support our US sales and marketing operation for our office in Auburn Hills, Michigan.

Your Focus Activities Will Be

• Administration of customer records for software licenses, software maintenance and services
• Monitoring of customer software subscription renewals (CENIT and partner software)
• Management, ordering, and distribution of software license keys and related contractual documents
• Customer communication through phone calls, email and web meetings
• Support account executives in lead, opportunity and account management
• Provide information about products, generate price quotations and generate sales orders
• Administrative liaison for global CENIT entities and CENIT partners
• Collaborate with CENIT’s order administration and bookkeeping teams
• Research and identify prospective customer accounts
• Organize and support sales campaigns, marketing events and tradeshows

Your Profile

• Bachelor’s degree or equivalent work experience
• Knowledge of sales processes, sales administration and sales metrics, ideally with a background in an industrial software business
• Experience in CRM applications
• Proficient in Microsoft Office applications (Word, Powerpoint, Excel)
• Passionate team player with strong communication and organizational skills
• Open and willing to work in an international work environment
• Willing and able to learn new tools, processes and technologies
• Ability to travel occasionally
• Working proficiency in German is a plus

What Is Special About This Job

CENIT North America, Inc. provides a hybrid work environment with a mix of office and home office work. We offer a comprehensive compensation and benefit package, including a 401(k) plan.

CENIT North America, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Vice Rozic

Senior Talent Acquisition Partner

People & Culture

[e-mail]

[phone]