Inside Sales Associate I - Fast, Accurate Order Support

WCM White Cap Management LLC; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

White Cap is seeking a detail-oriented associate to ensure accurate order entry, basic pricing, and secure payment handling. This role supports multiple sales channels and works with a team to meet service commitments in a fast-paced environment.

Ideal candidates have a HS Diploma or GED and 0-2 years of related experience, with strong customer service and basic computer skills for transactional tasks and product knowledge.

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.

Responsibilities

• Process orders across multiple channels (phone, email, text, counter) accurately and promptly.
• Handle payments securely (credit card, check, cash).
• Identify stock products and recommend alternatives.
• Maintain margin goals within pricing guidelines.
• Coordinate with team to meet service commitments.

Skills

Customer service

Sales experience

Basic computer skills

Attention to detail

Clear communication

Teamwork

Education

HS Diploma or GED

Job description

White Cap is seeking a detail-oriented associate to ensure accurate order entry, basic pricing, and secure payment handling. This role supports multiple sales channels and works with a team to meet service commitments in a fast-paced environment.

Ideal candidates have a HS Diploma or GED and 0-2 years of related experience, with strong customer service and basic computer skills for transactional tasks and product knowledge.