Inside Sales Associate I

3M HEALTHCARE; Georgia; On-site; USD 32,000 - 48,000; Full time

Job summary

White Cap is seeking an order entry associate to deliver dependable service through accurate order entry, basic pricing, and secure payment handling.

You will process orders across multiple channels, handle payments securely, help customers with product questions, and collaborate with teammates to meet service commitments in a fast-paced environment.

Qualifications

• HS Diploma or GED strongly preferred; 0–2 years relevant experience.
• Basic computer proficiency required.
• Strong attention to detail and accuracy in transactions.
• Ability to communicate clearly with customers and colleagues.
• Basic understanding of product categories and pricing.
• Demonstrates teamwork and dependability in a fast-paced setting.

Responsibilities

• Process orders across multiple channels (phone, email, text, counter) accurately.
• Handle payments securely (credit card, check, cash).
• Identify stock products and suggest comparable alternatives.
• Maintain margin goals within pricing guidelines.
• Coordinate with team to ensure service commitments are met.

Skills

Basic computer proficiency

Attention to detail

Clear communication

Understanding of product categories &-

Teamwork & dependability

Education

HS Diploma or GED

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.

Major Tasks, Responsibilities and Key Accountabilities

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non‑routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor. Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.

Education and Experience

HS Diploma or GED strongly preferred. 0‑2 years of experience in area of responsibility.

Preferred Qualifications

• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast‑paced environment.