Inside Sales Associate: Building Materials Solutions

ABC Supply Interiors, formerly L&W Supply; Inglewood (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Employee assistance program

Long term disability

Short term disability

Life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors is a leading distributor of drywall, ceiling tiles, steel framing and other building materials. The Inside Sales Associate will help customers select products and finalize purchases, providing expert product knowledge and friendly service.

The role includes handling calls and emails, discussing features and benefits, coordinating deliveries, and supporting branch sales planning and merchandising strategies while maintaining accurate accounts and a positive, team-oriented

Qualifications

• 1-2 years’ experience with interior building products preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Detail and service oriented.

Responsibilities

• Assist customers in developing ABC Supply Interiors solutions to meet their needs.
• Discuss features and benefits of products and services.
• Establish rapport with new customers and nurture relationships with long-term customers.
• Solicit feedback from customers on products and services.
• Coordinate delivery requests to ensure efficiency and customer satisfaction.
• Assist in the development of branch sales plan and strategy.
• Assist in the design and execution of merchandising strategy.
• Determine customers’ needs and recommend appropriate products and solutions, up-selling additional products and supplies for each job.
• Answer incoming phone calls and emails to assist customers promptly.
• Accept payments and apply them to the appropriate customer account.
• Arrange with the warehouse for customer product pickup.
• Reorder products to keep store and warehouse shelves stocked.
• Address and resolve service concerns as they arise.

Skills

Interior building products

Communication

Time management

Basic computer skills

Team player

Detail oriented

Job description

ABC Supply Interiors is a leading distributor of drywall, ceiling tiles, steel framing and other building materials. The Inside Sales Associate will help customers select products and finalize purchases, providing expert product knowledge and friendly service.

The role includes handling calls and emails, discussing features and benefits, coordinating deliveries, and supporting branch sales planning and merchandising strategies while maintaining accurate accounts and a positive, team-oriented