Inside Sales Associate

Turtle and Hughes; Town of Cheektowaga (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) plan

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Holidays

Vacation

Employee Negotiated Discounts

Job summary

Turtle Inside/Counter Sales Associate role focuses on generating sales, quoting products, processing orders, and maintaining strong customer relationships with electrical contractors and commercial buyers.

You will coordinate with outside sales teams, provide technical guidance on electrical equipment, and stay updated on industry trends. Strong negotiation and communication skills are essential for success.

Qualifications

• 3+ years relevant experience required
• Ability to negotiate and be persuasive
• Strong attention to detail
• Work independently and within a team
• Highly effective interpersonal and communication skills

Responsibilities

• Respond to customer inquiries via phone and email regarding various products and solutions.
• Prepare and deliver price quotations, bids, and proposals.
• Assist customers with product selection, availability, and alternatives.
• Process sales orders, returns, and product exchanges.
• Provide technical product guidance on electrical equipment, components, and systems.
• Maintain and grow relationships with electrical contractors, OEMs, and industrial clients.
• Coordinate with purchasing, warehouse, and logistics teams to ensure timely delivery.
• Support outside sales representatives by managing accounts and identifying upselling opportunities.
• Greet customers and provide friendly, professional service at the sales counter.
• Stay updated on new electrical products, codes, and industry trends.

Skills

Negotiation

Customer service

Communication

Attention to detail

Teamwork

Job description

Why Turtle?

At Turtle, we're redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we've built a reputation for innovation, excellence, and exceptional customer service—and we're just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what's possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that's making waves and empowering its people to do extraordinary things every single day!

About the Role

The Inside/Counter sales Associate is responsible for generating sales, providing product support, and maintaining strong relationships with customers such as electrical contractors, industrial clients, and commercial buyers. This role involves quoting products, processing orders, and collaborating with outside sales teams to increase revenue.

What You'll Do

• Respond to customer inquiries via phone and email regarding various products and solutions.
• Prepare and deliver price quotations, bids, and proposals.
• Assist customers with product selection, availability, and alternatives.
• Process sales orders, returns, and product exchanges.
• Provide technical product guidance on electrical equipment, components, and systems.
• Maintain and grow relationships with electrical contractors, OEMs, and industrial clients.
• Coordinate with purchasing, warehouse, and logistics teams to ensure timely delivery.
• Support outside sales representatives by managing accounts and identifying upselling opportunities.
• Greet customers and provide friendly, professional service at the sales counter.
• Stay updated on new electrical products, codes, and industry trends.

What You'll Bring

• 3+ years relevant experience required
• Ability to negotiate and be persuasive
• Strong attention to detail
• Work independently and within a team
• Highly effective interpersonal and communication skills

What We Offer:

We offer a competitive benefits package. Some of which include:

• 401 (k) plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Holidays
• Vacation
• Employee Negotiated Discounts.

Who We Are

Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation's largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated division provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico.

Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.