Inside Sales Associate

Conklin Metal Industries; Greenville (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Conklin Metal Industries in Greenville, SC is seeking an Inside Sales Associate to support customers, process orders, and assist Territory Managers. This full-time role offers weekday hours in a team-focused, fast-paced environment.

You will handle customer sales via phone, email, text, and walk-ins; enter orders and quotes; coordinate with the branch and replenishment teams; and help with product sourcing. HVAC experience and proficiency with Outlook, Office 365, Word, and Excel are required.

Qualifications

• HVAC industry experience required.
• Strong customer service and communication skills.
• Proficient in Microsoft Outlook, Office 365, Word, and Excel.
• Familiarity with ERP systems (Prophet 21 / P21 preferred).

Responsibilities

• Serve as the go-to support for customers and Territory Managers.
• Handle customer sales via phone, email, text, and walk-ins.
• Enter orders, quotes, and sales transactions accurately.
• Coordinate with branch and replenishment teams to meet delivery needs.
• Assist with new customer account setups and product sourcing.

Skills

Customer service

Communication

Data entry

Organization

Teamwork

Tools

Prophet 21 (P21) ERP

Job description

Inside Sales Associate (HVAC) | Conklin Metal Industries

Greenville, SC | 200 Brozzini Ct, Greenville, SC 29615

Full-Time | Monday to Friday: Monday - Thursday 8:00 AM to 4:30 PM, Friday 8:00 AM to 2 PM

Join Our Greenville Team!

Conklin Metal Industries is looking for an Inside Sales Associate in Greenville who wants to make an immediate impact, be part of a strong team, and grow their career with us.

If you enjoy helping customers, supporting a sales team, staying busy, and being the person everyone relies on to “make it happen,” this role is for you.

About Conklin

Family-owned since 1874, Conklin Metal Industries has grown to 17 branches across the Southeast. We are a trusted supplier to HVAC and sheet metal contractors, providing everything needed to build and install duct systems.

Our customers depend on us for speed, accuracy, and service, and our people are the reason we deliver.

What You’ll Do

You’ll be the go-to support for customers and Territory Managers, keeping sales and operations running smoothly.

Customer & Sales Support

• Handle customer sales via phone, email, text, and walk-ins
• Answer incoming calls and route or assist customers appropriately
• Enter orders, quotes, and sales transactions accurately
• Serve as the liaison between the branch and Territory Managers
• Support Territory Managers with quotes, order entry, and product sourcing
• Initiate and support new customer account setups

Operations & Communication

• Capture and communicate customer-specific needs (delivery requirements, preferences, etc.)
• Support inventory by communicating product needs and demand trends to the Branch Manager and Replenishment team
• Coordinate with internal teams to ensure smooth information flow
• Assist with multiple branch needs and jump in wherever help is needed

What We’re Looking For

• Minimum 3 years of HVAC industry experience
• Proficient in Microsoft Outlook, Office 365, Word, and Excel
• Strong typing and data-entry skills
• Familiarity with ERP systems (Prophet 21 / P21 preferred)
• Excellent customer service and communication skills
• Highly organized and detail-oriented
• Comfortable working in a fast-paced, team-oriented environment
• Flexible and willing to support multiple roles as needed

Work Environment

• Office-based with regular warehouse interaction
• Monday to Friday schedule (daytime hours)
• Team-first, collaborative culture
• Business casual environment

Why Join Conklin?

• Join a branch where your work makes a real impact every day
• Stable, family-owned company with 150+ years of success
• Career growth opportunities in sales and operations
• Supportive leadership and strong team culture
• Competitive pay + benefits

Conklin Metal Industries is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.