Inside Sales Associate

Conklin Metal Industries; Town of Florida (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Conklin Metal Industries is expanding its Tampa branch and seeks an Inside Sales Associate to support customers and Territory Managers. You will handle sales via multiple channels, enter orders, and coordinate quotes and product sourcing to ensure smooth operations.

Office-based, Monday-Friday, daytime hours, with a collaborative team environment and growth opportunities within a long-standing, family-owned HVAC supplier.

Qualifications

• Minimum 3 years of HVAC industry experience.
• Proficient in Microsoft Outlook, Office 365, Word, and Excel.
• Strong typing and data-entry skills.
• Familiarity with ERP systems (Prophet 21 / P21 preferred)
• Excellent customer service and communication skills.
• Highly organized and detail-oriented.
• Comfortable working in a fast-paced, team-oriented environment.
• Flexible and willing to support multiple roles as needed.

Responsibilities

• Be the go-to support for customers and Territory Managers, keeping sales and operations running smoothly.
• Handle customer sales via phone, email, text, and walk-ins.
• Enter orders, quotes, and sales transactions accurately.
• Serve as the liaison between the branch and Territory Managers.
• Support Territory Managers with quotes, order entry, and product sourcing.
• Initiate and support new customer account setups.
• Capture and communicate customer-specific needs (delivery requirements, preferences).
• Coordinate with internal teams to ensure smooth information flow.

Skills

Customer service

Communication

Typing

Data entry

Organization

Flexibility

Tools

Microsoft Outlook

Office 365

Word

Excel

Prophet 21 / P21

Job description

Inside Sales Associate (HVAC) – Conklin Metal Industries

Tampa / Pinellas Park, FL | 9950 28th Street North, Pinellas Park, FL 33782

Full-Time | Monday-Friday | Between the hours of 7:00 AM - 5:00 PM

Join a New, Rapidly Growing Branch!

This is a unique opportunity to help build something from the ground up.

Conklin Metal Industries is opening and expanding our Tampa branch, and we’re looking for an Inside Sales Associate who wants to be part of a growing team, make an immediate impact, and grow their career alongside the branch.

If you enjoy helping customers, supporting a sales team, staying busy, and being the person everyone relies on to "make it happen," this role is for you.

About Conklin

Family-owned since 1874, Conklin Metal Industries has grown to 18 branches across the Southeast. We are a trusted supplier to HVAC and sheet metal contractors, providing everything needed to build and install duct systems.

Our customers depend on us for speed, accuracy, and service - and our people are the reason we deliver.

What You’ll Do

You’ll be the go-to support for customers and Territory Managers, keeping sales and operations running smoothly.

Customer & Sales Support

• Handle customer sales via phone, email, text, and walk-ins
• Answer incoming calls and route or assist customers appropriately
• Enter orders, quotes, and sales transactions accurately
• Serve as the liaison between the branch and Territory Managers
• Support Territory Managers with quotes, order entry, and product sourcing
• Initiate and support new customer account setups

Operations & Communication

• Capture and communicate customer-specific needs (delivery requirements, preferences, etc.)
• Support inventory by communicating product needs and demand trends to the Branch Manager and Replenishment team
• Coordinate with internal teams to ensure smooth information flow
• Assist with multiple branch needs and jump in wherever help is needed

What We’re Looking For

Qualifications

• Minimum 3 years of HVAC industry experience
• Proficient in Microsoft Outlook, Office 365, Word, and Excel
• Strong typing and data-entry skills
• Familiarity with ERP systems (Prophet 21 / P21 preferred)
• Excellent customer service and communication skills
• Highly organized and detail-oriented
• Comfortable working in a fast-paced, team-oriented environment
• Flexible and willing to support multiple roles as needed

Work Environment

• Office-based with regular warehouse interaction
• Monday-Friday schedule (daytime hours)
• Team-first, collaborative culture
• Business casual environment

Why Join Conklin?

• Be part of a new and growing branch where you can make a real impact
• Stable, family-owned company with 150+ years of success
• Career growth opportunities in sales and operations
• Supportive leadership and strong team culture
• Competitive pay + benefits

  Conklin Metal Industries is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.