Inside Sales Associate

DynaTen Corporation; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Training and development

Job summary

DynaTen Corporation in Fort Worth, TX is seeking an Inside Sales Associate to support service growth. You will respond to customer needs, qualify opportunities, prepare routine proposals and renewals, and coordinate follow-up with account managers and service leaders.

Ideal candidates have 2+ years in inside sales or related roles, strong communication skills, and experience with CRM and proposal software. This role is office-based in a fast-paced, team-focused environment.

Qualifications

• At least 2 years of inside sales or related experience.
• Ability to learn HVAC, plumbing, controls terminology.
• Strong communication and follow-up skills.

Responsibilities

• Respond promptly to inbound requests and qualify opportunities.
• Prepare routine service/maintenance proposals using pricing templates.
• Coordinate site visits and follow-ups with account managers.
• Maintain accurate CRM records and opportunities.
• Handoff sold work to dispatch and service teams.
• Support achieving service growth targets.

Skills

Telephone skills

Writing skills

Customer-service

Organizational skills

CRM experience

Education

Associate or bachelor’s degree in business, marketing, communications, or related field

Tools

Microsoft Office

CRM systems

Estimating software

Proposal software

Job description

About Us

Since 1980, DynaTen Corporation (a Comfort Systems USA Company) has delivered high-quality Commercial Construction and Service Solutions across the greater North Texas market. We partner with our clients to provide technical expertise and high-level execution on every project. As a result, DynaTen is a trusted provider of HVAC, Plumbing, and Building Automation Controls solutions. Our culture is built on accountability, teamwork, and a commitment to developing our people. We take pride in promoting from within, supporting both field and office teams, and delivering results the right way. We offer strong long-term career opportunities, excellent benefits, and a positive, team-oriented work environment.

Position Summary

The Inside Sales Associate supports service growth by responding to customer needs, qualifying opportunities, preparing routine proposals and renewals, coordinating follow-up, and maintaining accurate customer and opportunity information. This position reports to the Service Customer Experience Team Manager.

Principal Duties and Responsibilities

• Respond promptly to inbound customer calls, emails, website requests, referrals, and internal leads.
• Qualify customer needs, sites, equipment, timing, decision process, budget indicators, and required technical support.
• Prepare routine service, maintenance, repair, replacement, and agreement proposals using approved pricing and templates.
• Coordinate site visits, technical reviews, estimates, proposal approvals, and follow-up with account managers and service leaders.
• Maintain accurate contacts, activities, opportunities, proposals, status, next steps, and outcomes in CRM and service systems.
• Follow up on open proposals, expiring agreements, dormant customers, and identified service opportunities.
• Provide professional handoff of sold work to dispatch, service, projects, billing, and customer‑experience teams.
• Track activity, conversion, response time, proposal aging, and customer feedback and recommend improvements.
• Perform other duties as assigned.

Required Qualifications

• At least 2 years of inside sales, customer service, account coordination, estimating support, or closely related experience.
• Strong professional telephone, writing, listening, follow-up, organization, and customer-service skills.
• Ability to learn commercial HVAC, plumbing, controls, maintenance, and service terminology.
• Proficiency with Microsoft Office and CRM, estimating, field-service, or proposal software.
• Ability to manage a high volume of time-sensitive opportunities and detailed records.

Preferred Qualifications

• Commercial HVAC, plumbing, controls, facilities, construction, or technical-product experience.
• Associate or bachelor’s degree in business, marketing, communications, or a related field.
• Bilingual English/Spanish skills.

What you can expect

• Exceptional health, dental, and vision insurance.
• Paid Employee-Only Medical Coverage.
• In‑house and manufacturer‑led training and leadership development.
• Long‑term career growth into operations, sales, technical, and/or leadership roles.
• Comprehensive benefits package and employer‑sponsored professional memberships.
• 401(k) match, PTO, holiday pay, and more.
• Eligibility for the annual incentive program based on role and plan terms.

Working Conditions

Work is performed primarily in a professional office environment. The employee regularly uses a computer, telephone, and standard office equipment and may sit or stand for extended periods. The role requires frequent communication, close visual work, and occasional movement of office materials weighing up to 15 pounds.

EEO Statement

ComfortSystemsUSA,Inc., together with its subsidiaries, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran status, gender identity, age, or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. The statements contained in this document are intended to describe the general nature and level of work being performed by an employee assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, responsibilities and local variances. Management retains the discretion to add to or change the duties of the position at any time. This job description does not state or imply that these are the only duties to be performed by the employee in this position. Employees may be required to follow other job‑related instructions and perform other job‑related duties requested by an authorized person. All duties and responsibilities are essential functions and requirements and are subject to reasonable accommodation for qualified individuals with disabilities. The requirements listed are the minimum levels of knowledge, skills, and abilities. This document does not create an employment contract, implied or otherwise, and employment remains at will.

DynaTen leads the Dallas/Fort Worth Metroplex in engineering, mechanical contracting, building automation controls, service and maintenance since 1980. We take pride in offering our customers a comprehensive approach to mechanical construction design and service management, delivered by our highly skilled teams. With a dedicated 50,000 square foot prefabrication facility, we excel in fabricating sheet metal, piping, plumbing, and multi-trade rack (MTR) systems. Our innovative and advanced technical solutions are tailored to assist clients in maximizing efficiency, controlling costs, and meeting stringent new safety laws and environmental regulations. At DynaTen, we prioritize fostering professional growth and empowering our talented team to drive innovation and collaboration. We are building a legacy for our Colleagues, Clients and Community with industry leading Expertise and Execution. Together, we steer our growth and success, ensuring exceptional outcomes for both our team and our clients.