Inside Sales Associate

SRS Distribution Inc.; Fort Lauderdale (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Medical/Dental/Vision benefits

Job summary

SRS Distribution Inc. is seeking an Inside Sales Associate in Ft. Lauderdale to develop new leads, rebuild relationships with customers, and drive revenue in the Pool/Landscape segment.

You will use CRM tools to manage opportunities, process orders efficiently, and support the outside sales team with account management and demonstrations. The role emphasizes outbound outreach, strong communication, and a service-first mindset.

Qualifications

• Excellent verbal and written communication.
• Proficiency in Microsoft Office Suite and CRM software.
• Bilingual in English and Spanish preferred, not required.
• Excellent customer service and relationship-building skills.
• Detail-oriented with strong organizational and time management abilities.
• Team-oriented with a collaborative attitude.
• Background check and pre-employment drug test required.

Responsibilities

• Identify and qualify new leads and opportunities.
• Foster relationships with internal and external customers to maximize sales opportunities.
• Support outside sales team in account management and order processing.
• Prepare product demonstrations, presentations and proposals for clients.
• Track sales performance using CRM tools.
• Drive growth with proactive outbound calls, managing multiple customers daily.
• Collaborate with Credit and Lead Generation teams to expedite orders and identify opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Stay informed about product innovations and market trends.

Skills

Verbal and written communication

CRM software experience

Customer service

Detail-oriented

Team player

Bilingual English/Spanish (preferred)

Education

High School Diploma

Tools

Microsoft Office

CRM tools

Internet navigation

Job description

Inside Sales Associate is responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the Pool/Landscape industry. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct. The position requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.

Key Responsibilities

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in the manage of customer accounts and order processing.
• Prepare product demonstrations, presentations and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Work directly with the Sales Enablement Team to drive revenue Drives adoption of digital resources to improve efficiency and sales effectiveness.

Minimum Qualifications

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation.
• Ability to communicate in verbal and written-bilingual in English and Spanish preferred not required.
• Excellent customer service skills with a focus on customer satisfaction and relationship-building.
• Detail-oriented with strong organizational and time management capabilities.
• Capability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy.
• Successful completion of a criminal and driving background check, as well as a pre-employment drug test.

Minimum Education

A high school diploma or equivalent to both education and experience.

Minimum Years Of Work Experience

Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions. Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.

Job Location

National Structure - Ft. Lauderdale 450 W MacNab Rd Ste 5 Ft. Lauderdale, FL 33309

Benefits

• Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.
• Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program
• Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

Company Culture

Heritage Pool Supply Group, Inc. is a people-first company built to attract and retain the industry’s best talent at every level. Each day we dedicate ourselves above all else to thrilling our employees and our customers while always delivering growth to our supplier partners. Our mission is to help our family of companies achieve new heights and provide opportunities for all employees to grow, thrive, and advance with the company for decades to come. Let’s build a legacy together of our vision to form the nation’s leading family of independent pool & spa supply distributors. Heritage Pool Supply Group, Inc. is a wholly owned subsidiary of The Home Depot. Find out more at www.heritagepoolsupplygroup.com.

Equal Employment Opportunity

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.