Inside Sales Associate

Mawson Lumber & Hardware; Fort Collins (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Opportunity for advancement

6 paid holidays

401(k) eligibility after one year of service

Voluntary life and AD&D insurance

Job summary

Mawson Lumber & Hardware in Fort Collins is looking for a full-time Counter Sales Associate. The successful candidate will assist customers in selecting materials, build accurate quotes, process payments, and coordinate with the yard team. Applicants must have customer service experience, knowledge of building materials, and good computer skills. This role requires standing for long periods, and reliable transport is essential. The position offers benefits including 401(k) eligibility, PTO accrual, and a supportive team environment.

Qualifications

• 1-3 years of experience in customer service or a related field.
• Ability to lift up to 50 lbs. with assistance available.
• Bilingual is a plus.

Responsibilities

• Greet and assist customers both in-person and via phone.
• Build quotes, sales orders, and invoices; coordinate order fulfillment.
• Communicate with vendors regarding pricing and product availability.
• Process payments and returns at the point of sale.
• Maintain a clean, organized sales floor and inventory.

Skills

Strong customer service skills

Knowledge of lumber and building materials

Basic computer skills (POS/order entry, email, web navigation)

Cash-handling experience

Attention to detail

Ability to stand for extended periods

Reliable transportation and valid driver's license

Comfort with customers in-person and over the phone

Ability to prioritize in a busy environment

Job description

Benefits

• Opportunity for advancement
• 401(k)
• 401(k) matching
• Paid time off

Counter Sales Associate (Full-Time)

Mawson Lumber and Hardware is a locally owned lumber yard and hardware store in historic Old Town Fort Collins. We’ve served the Fort Collins community for nearly a century, and as we continue growing, we are seeking a full-time Inside Sales Associate to join our small, dependable team.

In this role, you’ll be the first point of contact for contractors and homeowners—helping customers choose the right materials, building accurate quotes and orders, processing payments, and coordinating with our yard team and vendors to keep jobs moving. If you enjoy a fast-paced sales environment, take pride in accuracy, and like being part of a close-knit operation, we’d like to meet you!

Key Responsibilities

• Greet and assist customers in person and by phone
• Possess a strong knowledge of the product and construction material
• Recommend products and solutions to customers when called for
• Build quotes, sales orders, and invoices; coordinate order fulfillment and pickup/delivery with yard staff
• Communicate with vendors regarding pricing and product availability; create purchase orders as needed
• Process payments and returns at point of sale
• Maintain a clean, organized sales floor; stock and face inventory
• Perform daily cash drawer reconciliation

Schedule

• Monday–Friday, 8:00am–5:00pm (up to 1-hour lunch)

Benefits

• 6 paid holidays
• PTO accrual
• 401(k) eligibility after one year of service
• Voluntary life and AD&D insurance

Qualifications

• Strong customer service skills
• 1‑3 years of experience in customer service or a related field
• Knowledge of lumber and other building materials
• Comfort working with customers both walking in and over the phone
• Thorough attention to detail and the ability to prioritize in a busy environment
• Basic computer skills (POS/order entry, email, web navigation)
• Cash‑handling experience
• Ability to stand for extended periods and occasionally lift up to 50 lbs. (with assistance available)
• Reliable transportation and a valid driver’s license (required)

Additional Preferred Skills

• Construction/contracting or similar building experience
• Familiarity with common measurements
• Bilingual a plus