Inside Sales Representative - Building Materials / Lumberyard

Kirchnerbuildingcenters; Illinois; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) with Company match

Health Insurance

Dental Insurance

Vision Insurance

Paid time off after 90 days of employm

Supplemental Insurance

Employee discount

Job summary

Kirchner Building Center in Illinois is seeking a highly motivated Inside Sales Representative to work with customers and ensure a positive experience by helping them locate items and answering product questions.

This role offers a competitive salary, comprehensive benefits, and growth opportunities. You will handle in-person and phone inquiries, process orders, and maintain store standards while supporting inventory and pricing.

Qualifications

• Acknowledge customers when they walk in.
• Help customers locate items in the store.
• Accurately answering questions customers may have about products.
• Order product for customers and complete special-order paperwork.
• Order/purchase stock items or special-order material.
• Maintain the proper amount of inventory (if responsible for ordering stock).
• Be familiar with both stock and special-order product.

Responsibilities

• Assist customers in-store and ensure a positive experience.
• Answer phones professionally and process computer sales and charges.
• Maintain inventory and pricing as needed and assist with stock replenishment.
• Support store operations including cleaning, stocking shelves, and general upkeep.
• Handle customer complaints professionally and escalate when needed.

Skills

Communication Skills

Integrity

Honesty

Problem Solving Skills

Team Player

Safety First Mentality

Pro-Active Outlook

Job description

Description

We are seeking a highly motivated Inside Sales Representative to join our team. The successful candidate will be responsible for working with and taking care of the customer. As an Inside Sales Representative, you will work alongside customers to ensure a professional and positive experience that keeps our company steps ahead of the competition.

To excel in this role, these qualities are essential:

• Communication Skills
• Integrity
• Honesty
• Problem Solving Skills
• Team Player
• Safety First Mentality
• Pro-Active Outlook

If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Requirements

• Acknowledge customers when they walk in the store.
• Helping customers locate items in the store.
• Accurately answering questions, a customer may have about product.
• Order product for customers if needed, and complete special-order paperwork for product.
• Order/purchase stock items or special-order material.
• Maintain the proper amount of inventory (if responsible for ordering stock product).
• Maintain a competitive price level for ordering responsibilities.
• Professionally answer the phone within three rings.
• Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
• Be familiar with both stock product and special-order product.
• Must be able to figure material list and pricing on estimates per customer's request.
• Maintaining cleanliness of his/her work area.
• Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
• Professionally handle complaints from customers, escalata when needed.
• Efficiently and professionally process computer sales and charges.
• Assisting customers who require materials from the yard, when called upon.Be familiar with the location of store and yard inventory.
• Lifting limitations: Minimum 50 Lbs.
• Must be able to stoop and bend knees and arms without difficulty.
• Adhere to all safety and health standards as established by OSHA and Kirchner Building Center
• Keep shelves stocked with inventory.
• Other duties as assigned by Department Head, Manager, and/or Ownership.

Benefits:

• 401(k) with Company match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid time off after 90 days of employment
• Supplemental Insurance
• Employee discount

Hours of Operation / Availability Needed:

• Monday to Friday
• Working hours: 7:00am - 5:0pm (working hours may vary by location / season)
• Rotating Saturday mornings

Experience:

• Customer Service: 3 years (Preferred)
• Building materials: 2 years (Preferred)

Language:

• English (Preferred)

License/Certification:

• Driver's License (Preferred)