Inside Sales Associate

Lugbill Supply Center; Archbold (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Performance bonus

Dental insurance

Health insurance

Vision insurance

Paid time off

Free uniforms

Advancement opportunities

Job summary

Lugbill Supply Center in Ohio is looking for an Inside Sales Associate who thrives on helping customers and solving problems in the building materials space. You will engage homeowners and contractors, identify the right products for projects, and prepare quotes while processing orders.

You’ll collaborate with yard, purchasing, and delivery teams to ensure a seamless customer experience and stay current on products. A strong work ethic and customer focus are essential.

Qualifications

• Passionate about delivering outstanding customer service.
• Knowledgeable in construction, building materials, or the home improvement industry.
• Comfortable speaking the language of contractors, builders, and remodelers.
• Great communicator who enjoys working with people.
• Detail-oriented and able to multitask in a fast-paced environment.
• Team player with a positive attitude and a strong work ethic.
• Proficient with computers and willing to learn our sales software.

Responsibilities

• Provide exceptional customer service to contractors, builders, remodelers, and homeowners.
• Help customers identify the right products for their projects and provide knowledgeable recommendations.
• Prepare accurate quotes and process customer orders.
• Build lasting relationships that keep customers coming back.
• Answer phone calls and respond to customer inquiries promptly and professionally.
• Work closely with our yard, purchasing, and delivery teams to ensure a seamless customer experience.
• Stay current on building materials, hardware, and home improvement products.
• Help maintain an organized, professional sales floor.

Skills

Customer service

Construction knowledge

Communication

Multitasking

Team player

Tools

Sales software

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

At Lugbill Supply Center, we believe customer service is more than answering questions—it's building relationships. We're looking for a Inside Sales Associate who thrives on helping customers, enjoys solving problems, and understands the world of building materials and home improvement.

If you're the person contractors ask for by name, enjoy helping homeowners tackle projects, and can confidently speak the language of construction.

What You'll Do

• Provide exceptional customer service to contractors, builders, remodelers, and homeowners.
• Help customers identify the right products for their projects and provide knowledgeable recommendations.
• Prepare accurate quotes and process customer orders.
• Build lasting relationships that keep customers coming back.
• Answer phone calls and respond to customer inquiries promptly and professionally.
• Work closely with our yard, purchasing, and delivery teams to ensure a seamless customer experience.
• Stay current on building materials, hardware, and home improvement products.
• Help maintain an organized, professional sales floor.

What We're Looking For

• Passionate about delivering outstanding customer service.
• Knowledgeable in construction, building materials, or the home improvement industry.
• Comfortable speaking the language of contractors, builders, and remodelers.
• A great communicator who enjoys working with people.
• Detail-oriented and able to multitask in a fast-paced environment.
• A team player with a positive attitude and a strong work ethic.
• Proficient with computers and willing to learn our sales software.

Preferred Experience

• Experience in the construction industry, lumber yard, hardware store, or home improvement retail.
• Knowledge of building materials, windows, doors, roofing, siding, decking, kitchens, plumbing, or related products.
• Previous sales or customer service experience is a required.

Why You'll Love Working Here

At Lugbill Supply Center, we're more than a hardware store. We're a locally owned company that values relationships, teamwork, and serving our customers with excellence. We invest in our people, provide opportunities to grow, and take pride in helping our communities build better.