Inside Sales Associate

Vaco by Highspring; DeKalb (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Highspring LLC (d/b/a Vaco by Highspring) seeks an Inside Sales Associate to join a well-established manufacturing team. You will build relationships with customers, support sales agents, and coordinate with production and logistics to drive growth and exceptional service.

You will provide pricing, scheduling, and shipping details, generate sales reports, and help resolve product issues, working collaboratively across sales, operations, and logistics to ensure a seamless experience.

Qualifications

• Build and maintain strong customer relationships while identifying new sales opportunities.
• Provide pricing, product, production scheduling, and shipping information to customers.
• Coordinate with internal production teams to ensure timely delivery of products.
• Manage customer pricing information and sales-related data.
• Generate and distribute sales reports.
• Support customer return and product issue resolution processes.
• Work collaboratively with sales, operations, and logistics teams to ensure a seamless customer experience

Responsibilities

• Build and maintain strong customer relationships while identifying new sales opportunities.
• Provide pricing, product, production scheduling, and shipping information to customers.
• Coordinate with internal production teams to ensure timely delivery of products.
• Manage customer pricing information and sales-related data.
• Generate and distribute sales reports.
• Support customer return and product issue resolution processes.
• Work collaboratively with sales, operations, and logistics teams to ensure a seamless customer experience

Skills

Customer relationship management

Sales support

Data entry and reporting

Coordination with internal teams

Tools

CRM software

Excel

Job description

Are you a customer-focused sales professional who enjoys building relationships, supporting customers, and helping drive business growth? Our client, a well-established manufacturing company with over 100 years of success, is seeking an Inside Sales Associate to join their growing team.

This is an excellent opportunity to work closely with customers, sales agents, production teams, and logistics partners while playing a key role in expanding business and ensuring exceptional customer service.

What You’ll Do

• Build and maintain strong customer relationships while identifying new sales opportunities.
• Provide pricing, product, production scheduling, and shipping information to customers.
• Coordinate with internal production teams to ensure timely delivery of products.
• Manage customer pricing information and sales-related data.
• Generate and distribute sales reports.
• Support customer return and product issue resolution processes.
• Work collaboratively with sales, operations, and logistics teams to ensure a seamless customer experience

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

For residents of Ontario, Canada only:

To the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• The individual's skill sets, experience and training;
• Licensure and certification requirements;
• Office location and other geographic considerations; and
• Other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).