Inside Sales Associate

Heritage Pool Supply Group, Inc.; Covington (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive weekly/bi-weekly pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/dental/vision

Flexible spending accounts

Company-paid life insurance

Short-term disability

Job summary

Heritage Pool Supply Group, Inc. is seeking an Inside Sales Associate to develop new leads and re-engage lost customers in the Pool/Landscape market.

You will communicate with customers, assess needs, and drive a smooth sales process using CRM tools and digital sales resources. You will build relationships with new and existing customers, handle outbound calls, support order processing, and contribute to revenue growth while delivering excellent service.

Qualifications

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and CRM software.
• Ability to communicate in English; Spanish preferred but not required.
• Problem-solving and strong customer service skills.
• Detail-oriented with good organizational & time management abilities.

Responsibilities

• Identify and qualify new leads and opportunities.
• Foster relationships with internal and external customers to maximize sales.
• Support outside sales in account management and order processing.
• Prepare product demonstrations, presentations, and proposals.
• Track and report sales performance using CRM.
• Drive sales growth with outbound calls and manage 15+ customers daily.

Skills

Communication skills

MS Office

CRM software

Bilingual English/Spanish

Education

High school diploma

Bachelor's degree in marketing or related field

Tools

CRM systems

Microsoft Excel

Job description

Inside Sales Associate is responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the Pool/Landscape industry. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct. The position requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.

Key Responsibilities:

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in the manage of customer accounts and order processing.
• Prepare product demonstrations, presentations and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Work directly with the Sales Enablement Team to drive revenue
• Drives adoption of digital resources to improve efficiency and sales effectiveness.
• Requires minimal travel, limited to occasional attendance at trade shows, industry association events, and company sponsored events as necessary to support sales and customer relationship efforts.

Minimum Qualifications:

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation.
• Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required.
• Problem-solving abilities.
• Excellent customer service skills with a focus on customer satisfaction and relationship-building.
• Detail-oriented with strong organizational and time management capabilities.
• Entrepreneurial spirit, with self-motivation and enthusiasm for the business.
• Capability to work cohesively within a team environment, adhering to a “one team, one fight” philosophy.
• A high school diploma is required.
• Bachelor’s degree in marketing, Business Administration, or relevant field is preferred.

Minimum Years Of Work Experience:

• Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions.
• Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.
• Must be authorized to work in the United States without sponsorship.
• Valid driver’s license, satisfactory driving record, and reliable transportation are required.
• Successful completion of a criminal and driving background check, as well as a pre-employment drug test.

Job Location:

Heritage Pool Supply - Covington

13384 Seymour Meyers Blvd Covington, LA 70433

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.