Inside Sales Representative

ThyssenKrupp Materials NA; Kansas City (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Paid Vacation

Tuition Reimbursement

Job summary

Thyssenkrupp Materials NA in Kansas City seeks a customer‑facing sales professional to provide price and delivery information, answer questions, and convert inquiries into orders. You will develop target and non‑major accounts into loyal customers through responsive service and product knowledge.

The role requires a Bachelor's degree or related experience, 1–2 years sales experience, strong communication, attention to detail, and basic computer skills.

Qualifications

• Bachelor's Degree in a related field or comparable experience.

Responsibilities

• Respond to customer inquiries and provide price and delivery information.
• Generate quotes for products and manage follow-up with customers.
• Provide technical assistance to customers and process sales orders.
• Enter return orders, credits, and debits as required.
• Travel as needed to meet company goals.
• Meet and collaborate with team to ensure customer satisfaction.

Skills

Sales aptitude

Interpersonal skills

Communication

Attention to detail

Teamwork

Education

Bachelor's Degree or comparable experience

Tools

Basic computer skills

Job description

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".

Ken-Mac Metals Division

Ken-Mac Metals is one of the leading distributors of aluminum, pre‑painted aluminum and stainless steel sheet, strip and coil in the country, distributing products throughout the NAFTA region from eight plant locations and additional warehouse and distribution facilities across North America. In addition, they offer value‑added coil and cut‑to‑length processing and blanking services. The company is one of the largest distributors of its kind, with one of the most respected supply chains, positioning Ken‑Mac Metals as a preferred material source.

thyssenkrupp Steel Services Division

thyssenkrupp Steel Services, a division of thyssenkrupp Materials NA, Inc., is a leading supplier of flat rolled, hot rolled, and hot dipped carbon steel products to the U.S. Marketplace, including galvanneal, galvalume, galfan and enameling steel. Our people, our suppliers, and our state‑of‑the‑art service centers in Richburg, South Carolina, Woodstock, Alabama, Sinton, Texas, and Detroit, Michigan all supported by a network of stocking locations throughout North America, are dedicated to providing exceptional customer service to our customers from a variety of manufacturing sectors.

Your responsibilities

Job Summary

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non‑major accounts into loyal customers.

Job Description

Key Accountabilities:

• Respond to sales calls, faxes, and e‑mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/ management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

Qualifications:

Minimum Requirements:

• Bachelor's Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements:

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer's accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• Knowledge of products being sold by the business unit

Benefits Overview

We offer competitive company benefits to eligible positions, such as

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].