Inside Sales & Appointment Specialist

Pinnacle Home Improvements; Nashville (TN); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Health, dental, vision

PTO

401(k) match

Uncapped earnings potential

Job summary

Pinnacle Home Improvements is hiring for an Inside Sales & Appointment Specialist. You will be the first voice homeowners hear, turning interest into concrete sales opportunities and scheduling appointments with in-home sales professionals.

The role emphasizes a training-first approach, performance-based earnings, and a proven process. Weekly quotas, base pay with bonuses, and a supportive team culture drive success.

Qualifications

• Ability to talk to homeowners on the phone and turn interest into appointments.
• Willingness to learn the company process and sales steps.
• Motivated by earning potential with performance-based incentives.

Responsibilities

• Turn qualified homeowner leads into in home sales appointments.
• Build trust and create a strong first impression of the Pinnacle brand.
• Ask questions to understand the homeowner's needs and motivation.
• Create excitement and urgency around their project.
• Overcome objections and confidently ask for the appointment.
• Follow our proven sales process and improve through coaching.
• Track activity and results in our CRM.
• Partner with our in home sales team to create high quality sales opportunities.

Skills

Phone sales

Customer persuasion

Active listening

Objection handling

Result-driven

Coachable

Time management

Communication

Job description

Inside Sales & Appointment Specialist | Home Improvement

Turn Conversations Into Sales Opportunities. Turn Performance Into Income.

At Pinnacle Home Improvements, the customer experience starts with our Inside Sales team. You are the first voice a homeowner hears and the person responsible for turning interest into a real sales opportunity. You will talk with homeowners, uncover their needs, create excitement around their project, overcome objections, and confidently move them toward an appointment with one of our in home sales professionals.

Inside Sales & Appointment Specialist | Home Improvement

Turn Conversations Into Sales Opportunities. Turn Performance Into Income.

At Pinnacle Home Improvements, the customer experience starts with our Inside Sales team. You are the first voice a homeowner hears and the person responsible for turning interest into a real sales opportunity. You will talk with homeowners, uncover their needs, create excitement around their project, overcome objections, and confidently move them toward an appointment with one of our in home sales professionals.

Our Culture

Pinnacle is growing, and we want people who want to grow with us. We believe in Beyond Better. Climb Higher. Serve Always. Succeed Together. We work hard, compete together, celebrate success, coach each other, and hold ourselves to a high standard of performance and integrity.

Bring the drive. We'll provide the training, tools, and opportunity to turn it into a career.

Who We Are Looking For

You do not need sales experience. You need the right mindset. You may be a great fit if you:

• Are motivated by money and rewards
• Are comfortable talking to people on the phone
• Enjoy persuading, influencing, and getting people to say yes
• Are competitive and like having goals to chase
• Are resilient when someone says no
• Bring energy, confidence, and urgency to conversations
• Are coachable and willing to learn
• Take ownership of your results
• Want your effort to directly impact your earning potential

Maybe you've been successful in a sales role. Maybe you were a bartender who loved working for tips. Maybe you're a server, recruiter, retail salesperson, athlete, fundraiser, or simply someone who thrives in a competitive environment. Your background matters less than your drive. If you are comfortable talking to people, willing to ask for the sale, and motivated to get better every day, we will teach you the rest.

Why Pinnacle?

We give you the training, tools, resources, coaching, and support to succeed. You do not need previous sales experience. We will teach you our process.

What we need from you is the drive to learn, compete, sell, and earn.

• $75,000+ earning potential for top performers
• Uncapped performance based earning opportunities
• Hourly base pay plus bonuses and incentives
• Weekly, monthly, and quarterly performance incentives
• Paid training and ongoing coaching
• Clear goals and transparent performance metrics
• Opportunities to grow as Pinnacle continues to expand
• An energetic, competitive team that celebrates wins and succeeds together
• Health, dental, vision, PTO, and 401(k) match

What You Will Do

• Turn qualified homeowner leads into in home sales appointments
• Build trust and create a strong first impression of the Pinnacle brand
• Ask questions to understand the homeowner's needs and motivation
• Create excitement and urgency around their project
• Overcome objections and confidently ask for the appointment
• Follow our proven sales process and improve through coaching
• Track activity and results in our CRM
• Partner with our in home sales team to create high quality sales opportunities

Schedule: Must have flexibility across weekdays, evenings, and weekends based on business needs.

Full-Time Schedule Example:

Monday-Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 3:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 11:30 AM - 6:00 PM

(Alternating weekend schedule or consistent weekend preference options available)