Inside Sales and Customer Service

Consolidated Electrical Distributors; Dade City (FL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Paid Sick Leave

Paid Holidays

Paid Vacation

HSA with employer match

Job summary

Consolidated Electrical Distributors is seeking an Inside Sales and Customer Service representative in the Dade City area. The role focuses on helping contractors and manufacturers access tools, support, and solutions to do their best work.

We value initiative, collaboration, and a genuine desire to help customers succeed. Experience in the electrical field or with Allen Bradley/Rockwell Automation equipment is a plus, but attitude and growth potential matter most.

Qualifications

• Excellent communication and relationship-building skills.
• Ability to write accurate customer orders and manage expectations.
• Comfort with a fast-paced, hybrid office/warehouse environment.

Responsibilities

• Provide outstanding service to customers by phone, email, and in person.
• Accurately write and manage customer orders following sales policies.
• Maintain and strengthen existing customer relationships.
• Proactively meet or exceed monthly sales goals.
• Collaborate with outside sales and other departments to serve customer needs.
• Follow up on quotes, orders, and materials in a timely manner.
• Stay up to date on products and services offered.

Skills

Communication Proficiency

Customer Focus

Personal Effectiveness

Technical Capacity

Teamwork

Detail-Oriented

Flexibility

Customer First Mindset

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Summary

Job title: Inside Sales and Customer Service

Department: Dade City - RAY

Description

Summary:

We\'re looking for someone who\'s passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you\'ll fit right in here. In this role, you\'ll support our customers - from contractors to manufacturers - helping them get the tools, support, and solutions they need to do their best work.

Experience in the electrical field or with Allen Bradley/Rockwell Automation equipment is a big plus, but attitude and a desire to grow with us matter most.

We\'re a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we\'ll bring the coaching.

Reports to: Profit Center Manager

Minimum Qualifications:

• Communication Proficiency

Additional Competencies:

• Customer/Vendor Focus
• Personal Effectiveness/Credibility
• Technical Capacity
• Teamwork
• Detail-Oriented
• Flexibility
• A "Customer First" Mindset - genuinely driven to help people succeed

Preferred Qualifications:

• Bachelor\'s degree in a technical or business discipline, or equivalent experience
• Familiarity with Computers and Microsoft Products
• Two years of experience in the electrical industry or similar field
• Experience with Rockwell Automation/Allen Bradley products is a strong advantage

Working Conditions:

This job operates in a professional office and warehouse environment. You\'ll use standard office equipment, and occasionally lift/move up to 50 pounds.

Supervisory Responsibilities: No

Essential Job Functions:

• Provide outstanding service to new and existing customers (phone, email, and in person)
• Accurately write and manage customer orders, following sales policies
• Maintain and strengthen existing customer relationships
• Proactively meet or exceed monthly sales goals
• Collaborate with outside sales and other departments to serve customer needs
• Offer ideas to improve processes and service
• Follow up on quotes, orders, and materials in a timely manner
• Stay up to date on new products and services we offer

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Health Savings Account (HSA) and matching