Inside Sales & Administrative Support Specialist

Bradley Professional, A Division of the Bradley Group; Thomasville (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Bradley Professional in Thomasville, NC seeks an Inside Sales and Administrative Support Coordinator to assist the sales team and manage front desk duties. The role combines order coordination, customer communication, reporting, and essential administrative tasks.

The ideal candidate has inside sales or sales support experience, strong Excel skills, and the ability to handle multiple priorities with professionalism while serving visitors and callers.

Qualifications

• High school diploma required.
• Experience in inside sales or sales support preferred.
• Strong Excel skills and data handling abilities.
• Excellent communication and organizational skills.

Responsibilities

• Provide daily administrative and inside sales support to the sales team.
• Serve as the front desk contact, greeting visitors and handling incoming calls.
• Maintain and update internal sales and customer status reports.
• Coordinate purchase orders, revisions, change orders, and communication with operations.
• Prepare weekly customer and fleet status reports.
• Assist with lead tracking, sales materials, and electronics inventory.

Skills

Inside sales

Sales support

Customer service

Administrative experience

Excel

ERP system

Organization

Communication

Multi-tasking

Education

High school diploma

Tools

ERP system

Job description

Bradley Professional is seeking a motivated and professional Inside Sales and Administrative Support Coordinator for our client located in Thomasville, NC.

This is a hands-on Inside Sales and Administrative Support role that also includes front desk/receptionist responsibilities. The position supports the sales team with order coordination, customer communication, reporting, documentation, and day-to-day administrative needs while serving as a professional first point of contact for visitors and incoming calls.

Key Responsibilities

• Provide daily administrative and inside sales support to the sales team.
• Serve as the front desk contact, greeting visitors and handling incoming calls.
• Maintain and update internal sales and customer status reports.
• Coordinate purchase orders, revisions, change orders, and communication with operations.
• Prepare weekly customer and fleet status reports.
• Complete, mail, track, and document Second Stage MSOs.
• Assist with customer inquiries, order updates, and ongoing projects.
• Maintain sales reports, quoting information, and ERP documentation.
• Monitor and respond to emails in a timely and professional manner.
• Assist with lead tracking, sales materials, and electronics inventory.
• Coordinate with transportation, operations, and other administrative teams as needed.

Qualifications

• Previous inside sales, sales support, customer service, or administrative experience.
• Comfortable handling receptionist/front desk responsibilities.
• Proficiency in Microsoft Office, particularly Excel.
• ERP system experience preferred.
• Strong organizational and communication skills.
• Professional, responsive, and comfortable working with customers.
• Self-starter who can manage multiple priorities.

Education: High school diploma required; additional college coursework, degree, or certificate preferred.