Inside Sales Account Representative, Joliet, IL

A Beep; Joliet (IL); On-site; USD 40,000 - 54,000; Full time

Job summary

A Beep in Joliet, IL is seeking an Inside Sales Account Representative to handle calls and sales for new and existing accounts. The role includes order processing, data entry, and customer service tasks to support the Diga-Talk Plus network.

You will report to the Office Manager and work Monday through Friday, 8 am to 4:30 pm, in a busy Joliet office. CRM experience and QuickBooks are a plus for this full-time position.

Qualifications

• Experience with data entry and general office tasks.
• Familiarity with CRM systems preferred.
• Excellent phone demeanor and customer service skills.
• Able to multi-task in a busy office environment.
• Knowledge of QuickBooks is a plus.

Responsibilities

• Assist with Diga-Talk Plus order processing, programming and order fulfillment.
• Data Entry and various tasks for our Diga-Talk Plus Network.
• Source new opportunities through follow-up and outbound calls and e-mails.
• Determining customers' needs and recommending appropriate products and solutions.
• Packing and shipping light to medium weight items to meet deadlines for product delivery.
• Greeting visitors, answering phones, monitoring and responding to email.
• Assisting Sales Reps with quotations, estimates.
• General office support as assigned or requested.

Skills

Strong computer skills

Office experience

Customer service skills

Detail oriented

Team player

Tools

CRM platform

QuickBooks

Job description

Inside Sales Account Representative, Joliet, IL

Busy Joliet communications company is seeking an Inside Salesperson/Office Assistant. We are looking for an outgoing individual with inside sales experience. The Inside Sales Representative calls and sells to new and existing accounts. We are seeking an individual to work in a busy office environment, with the ability to multi-task, utilize technical thinking, and negotiating skills to join our team. You will also assist our outside sales reps with customer service tasks and order processing. You will report to our Diga-Talk Plus Coordinator/Office Manager and assist with a variety of duties. This is a full-time job that requires physical presence at our location in Joliet, IL. Hours of operation: Monday through Friday 8 am to 4:30 pm.

Key Areas Of Responsibility

• Assist with Diga-Talk Plus order processing, programming and order fulfillment
• Data Entry and various tasks for our Diga-Talk Plus Network
• Source new opportunities through follow-up and outbound calls and e-mails
• Determining customers' needs and recommending appropriate products and solutions
• Packing and shipping light to medium weight items to meet deadlines for product delivery
• Greeting visitors, answering phones, monitoring and responding to email
• Assisting Sales Reps with quotations, estimates
• General office support as assigned or requested

Qualification Requirements

• Strong Computer Skills are a must
• Previous Office Experience
• Experience in Using CRM Platform preferred, not required
• QuickBooks experience a plus
• Sound friendly on the phone and have excellent customer service skills
• You must be a high energy team player who is straightforward, organized and detail oriented

Compensation

Base salary plus commission