Inside Sales Account Manager — Growth & Client Experience

AlphaGraphics of Greenway Plaza; San Marcos (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

AlphaGraphics of Greenway Plaza in San Marcos, CA is seeking an Account Manager to grow inside sales and support the Account Executive. You will focus on increasing center sales, attracting new customers, and delivering a positive client experience.

Responsibilities include knowing products, handling pricing, upselling, managing proofs and job pricing, and using MIS and CRM tools. You will maintain pricing, assist in updates to mailing lists, and ensure timely communication with customers.

Qualifications

• Account management experience is preferred but not required.
• Ability to upsell and cross-sell opportunities.
• Strong written and verbal communication skills.
• Professional appearance and demeanor.

Responsibilities

• Increase center sales and support Account Executive.
• Upsell and cross-sell; consult with customers to help decisions.
• Manage proofs, pricing, and job pricing accuracy; communicate progression to customers.
• Maintain pricing strategies and customer billing procedures.
• Provide timely customer responses and resolve inquiries.

Skills

Account management

Sales skills

Communication

Time management

Customer service

Tools

CRM tools

MIS systems

Job description

AlphaGraphics of Greenway Plaza in San Marcos, CA is seeking an Account Manager to grow inside sales and support the Account Executive. You will focus on increasing center sales, attracting new customers, and delivering a positive client experience.

Responsibilities include knowing products, handling pricing, upselling, managing proofs and job pricing, and using MIS and CRM tools. You will maintain pricing, assist in updates to mailing lists, and ensure timely communication with customers.