Inside Sales Account Manager

TieTalent; Lincolnshire (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading company in office supplies as a Sales Associate in Lincolnshire, IL. You will manage customer accounts, drive sales, and build lasting relationships while contributing to a supportive and inclusive culture. The role requires strong communication skills and a high school diploma, with opportunities for growth and development.

Benefits

112 Hours of PTO and Holiday Schedule

Online and Retail Discounts

Company Match 401(k)

Physical and Mental Health Wellness programs

Qualifications

• 6 months+ of relevant experience in sales or customer service preferred.
• Ability to work on-site at least 4 days per week.

Responsibilities

• Manage existing customer accounts to drive sales and achieve profit margins.
• Make outbound sales calls to grow the customer base.
• Build long-term relationships with customers.

Skills

Time Management

Relationship Building

Problem Solving

Effective Communication

Education

High school diploma or G.E.D

Tools

Microsoft Office

Job description

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

Opportunity to join a growing team and support an expanding customer base!

What you’ll be doing:

• Primary point of contact and build long-term relationships with customers
• Effectively manage your book of business through productivity and pipeline management
• Collaborate with internal business partners
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Manage existing customer accounts to drive sales and achieve profit margins
• Consistently meet or exceed productivity metrics and goals
• Build and develop internal and external business relationships
• Make outbound sales calls to grow customer base
• Educate our customers on our products, programs, and consolidation opportunities

What you bring to the table:

• A high level of integrity in all business dealings
• Strong time management and organization skills
• Ability to uncover, develop, and close sales
• Strong relationship building and problem solving skills
• Knowledge of product, pricing, competition, and sales objectives
• Ability to sell company values and services, in addition to program features and benefits via phone and internet
• Adaptable to a fast-paced organization that changes to continuously improve the customer experience
• Ability to sell multiple buyer levels within small to mid-sized customers
• Excellent oral and written communication skills
• Proficient computer skills and knowledge of Microsoft Office
• Ability to work in a fast-paced environment and adjust well to change

What’s needed-Basic Qualifications:

• High school diploma or G.E.D
• 6 months+ of relevant experience in sales (preferred) or customer service role
• Effective communication (oral and written) and effective relationship building skills
• Ability to work on-site at our Lincolnshire, IL location at least 4 days per week

What’s needed-Preferred Qualifications:

• Proven account management or other relevant experience
• High level of business acumen and sales strategy

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

#LI-GO1

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.