Inside Sales

Supply New England; Uxbridge (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Long-term disability insurance

Paid Time Off

Paid Holidays

401k

Life Insurance

Voluntary benefits (Colonial Life)

Job summary

Supply New England, a well-established plumbing, heating, cooling and generator equipment supplier in Southern New England, seeks an Inside Sales representative in Uxbridge, MA. You will work with the distribution team to grow customer base, upsell, and meet monthly quotas while maintaining gross margin and high customer satisfaction.

The role requires a high school diploma or GED, familiarity with the trade, and strong sales and communication skills.

Qualifications

• High school diploma or GED required.
• Experience in sales or customer service preferred.
• Knowledge of plumbing, heating, HVAC industry preferred.

Responsibilities

• Sells and promotes in-stock items and suggests alternatives to customers.
• Upsells customers on complementary products beyond the original order.
• Promotes current programs and sales and follows through on commitments.
• Meets and greets customers at the point of sale with service and knowledge.
• Demonstrates product knowledge and articulates competitive advantages.

Skills

Sales

Customer Focus

Time Management

Organizational Skills

Communication Proficiency

Teamwork

Education

High school diploma or GED

College Degree

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Sales and Marketing

Description

Summary/Objective

The Inside Sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, to create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.

Benefits

• Medical/Dental/Vision Insurance
• Company paidLong-term disability insurance
• Paid Time Off
• Paid Holidays
• 401k
• Life Insurance
• Voluntary benefitcoverage withColonial Life
• And more

Position: Inside Sales

Location: Uxbridge, MA

Essential Functions

• Sells and promotes the items and products that we have in stock - provide alternative suggestions to customers who request other products, and successfully converts initial customer requests to stock brands.
• Actively upsells customers on complimentary products beyond original order.
• Promotes current programs and sales.
• Follows-though on commitments (communications, bids, existing sales orders, etc.) made to customers.
• Meets and greets customers at the point of sale with service, respect, and knowledge.
• Confident and passionate about selling. Always closing and asking for the sale.
• Demonstrates comprehensive company product knowledge and can articulate competitive advantage.
• Exhibits positive outlook, camaraderie, and passion for the job.
• Builds relationships – Learns the value of relationships and views building relationships as a critical success tool.
• Demonstrates proficiency with related computer systems and applications.
• Accurately follows procedures to ensure high quality output and takes action to correct quality problems.
• Solves customer needs by recommending products or services that contribute to their level of satisfaction.
• Organizes work time to maximize efficiency with a defined time management process.

Competencies

• Sales
• Customer/Client Focus
• Time Management
• Organizational Skills
• Communication Proficiency
• Contribute to Team Success

Position Type/Expected Hours of Work

• Full-time position, 40 hours per week. Days of work are Monday through Friday, rotating Saturdays.

Required Education and Experience

• High school diploma or GED, or equivalent combination of education and experience.

Preferred Education and Experience

• College Degree
• Knowledge of Industry - Plumbing, Heating, HVAC

About the Organization Supply New England is a well-established company which provides plumbing, heating, cooling and generator equipment and supplies for contractors throughout Southern New England in MA and RI.

This position is currently accepting applications.